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I was picked up todat at 2:16 at the hospital after a cancer treatment. The woman was rude and insulting to me.
I could not open the door and there were no steps on the van to get into the car. jI asked for help and she just sat there. I asked her to turn off the radio she refused but said she would turn it down. I asked her to turn off the air and open the wiindows she said it was too hot I had to ask her 3 0r 4 times .
I asked her tto please quit tapping her nails and she asked me what was wrong with her nails. The worst driver ever and reckless driving while looking at a video on her cell phone. I couldnt open the door upon arrivel but she diidnt help me. I had to crawl on the floor to sit on the floor to get out of the car.
I am 83 years old and embarassed plus dirty from crawling on the floor. I had difficult opening the door because it was impossible and I was wearing a bandage from my IV> Check my record I am a constant Uber rider and have spent a lot of money and usually had excellent driverrs. I should hav e taken a video of the video she was watching on her cell phone. jI hav e never been spoken to like this and I really want someone to call me if you expect me to contiue riding with you.
I am mortified and furious. You should fire this women she giv es you a bad reputation.
User's recommendation: If the driver is insulting or unsafe get out and take Lyft.
Preferred solution: Apology , refund and free rides for a month fires this worthless rude insulting driver.
Uber Cons: Rude driveer.
Location: Hallandale Beach, Florida
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