New Reviewer

I was trying to book a ride on Uber. Calm when the system told me I needed to verify my number by texting the word go to what number I texted the system replied service unavailable I didn't closed the website on my phone and continued to the bus to good home when I got home I had $6 on my card I had just went and donated my plasma for $125 I spent $35 Uber took everything that $6 off my card for a ride that was not booked was not confirmed was never taken they charged my card $16.98 five times on 12 11 2021 and the responses I have to wait 30 days to get my money back I'm sitting here with no electricity and cold the whole reason I went and donated plasma was to pay my electric bill not for this company to come and steal my money

Monetary Loss: $85.

Preferred solution: Full refund.

Uber Cons: Unable to get help when needed, Will not allow use of gift card credit, Customer service line is only for drivers, Bad company, Bad drivers.

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