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1.0

I am an Uber Eats driver. I use an iPhone and my software is updated to the latest iOS 15 update.

Ubers driver app is glitching bad. It has so many bugs. A well known bug is while delivering food to the customer. The app sends you offline.

This makes it where after you delivered the food to the customer the app bug will not let you complete delivery in the app. So now you have to call customer service and when you do that they literally tell you "Instead of helping you complete the delivery, they are going to cancel the order, and you will not get your tip." When Ubers app glitches and have bugs that is Ubers fault not the driver. Not only do they take the drivers tip away they also never return the tip to the customer. They literally steal tips.

Uber is completely aware of what's going on with their app, they know it's their fault, but they are not trying to fix it, and they're blaming drivers for their app issues. This company is evil, they have deceptive business practices then try to hide behind their broken policies.

Please stay away from this company. Ill attach screenshots from other reviewers from Apple App store so you can see for yourself.

User's recommendation: Stay away from Uber Eats they steal the tip you give to drivers.

Monetary Loss: $13.

Preferred solution: Uber needs to stop stealing tips and pay all drivers what they owe them..

Uber Pros: When the app actually works its a good side gig.

Uber Cons: No reliable customer service, Uber steal drivers tips, Too many app issues, Uber blames drivers for app issues when its ubers fault.

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