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On Sunday, April 11,2021 I requested an Uber ride to work the ride I chose the fee was $24.04 and pickup was in 7minutes. When I got in the Uber ride I checked the app to see my arrival time and I saw that the ride fee changed to $71.99 first I will never will pay that much for no type of ride I said something to the driver and he suggested i reach out to Uber which I did I went through the Uber app I disputed the amount of $71.99 and Uber adjusted by reducing it to $54.00 and said they cant do anything else which is *** My ride was $24.04 and that is what I will pay Uber need to honor that.
How can Uber change the fees after you already chose your ride that is unacceptable. Uber needs to get a customer service for the public to reach out to them or at an email address.
User's recommendation: Always check your Uber ride fees after you get in the ride.
Location: Washington, District Of Columbia