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1.7

Update by user Nov 03, 2021

So I accepted the drive because it shows 48$ it even charged me 48$ then when the driver dropped me I noticed in my email they I will be charged 53$ why ( it says toll ) first of all the driver who took toll usually when I use Lyft they never do that the price I agreeed on is same price I pay no matter if the driver chose to use toll or not . Then In the app the 48$ switch crazy to 53$ like the 48$ never happened. When I complain through the app it says I paid exactly what I was agreed on but no that is cheating and I will never use Uber again

Original review posted by user Nov 03, 2021

So I accepted the drive because it shows 48$ it even charged me 48$ then when the driver dropped me I noticed in my email they I will be charged 53$ why ( it says toll ) first of all the driver who took toll usually when I use Lyft they never do that the price I agreeed on is same price I pay no matter if the driver chose to use toll or not . Then In the app the 48$ switch crazy to 53$ like the 48$ never happened. When I complain through the app it says I paid exactly what I was agreed on but no that is cheating and I will never use Uber again

User's recommendation: Always screenshot the price before you order the drive.

Product or Service Mentioned: Uber Vehicle Driver.

Monetary Loss: $5.

Preferred solution: Let the company propose a solution.

Uber Pros: Convenient when there are no other options.

Uber Cons: Overcharged me fees were not made apparent.

Location: Dallas, Texas

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