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I was picked up by Lifu, this morning, to be dropped off at the metro north train station. Upon picking me up, he made a wrong turn, to which I mentioned.

Lifu told me he does not know Manhattan and is only relying on his gps to take me to my destination. I asked if I could use his phone to add the correct address, to which he angrily responded, my phone no for you. He then told me in a very nasty, condescending tone, to get out of my car. He refused to take me to my destination, dropped me off in a very dangerous area.

I shockingly received a charge of $8.12, from Lifu.

This charge is very unfair, since Lifu didnt dropped me off at my destination and unprofessionally asked me to get out of his vehicle. I request an immediate refund for this.

License Plate: T751323C

FHV License Number: 582****

Driver's TLC License Number: 580****

I ordered a second Uber, who cancelled the ride and charged me, as well, $5.51.

Thank you for your kindest attention.


Laura Cepeda

Preferred solution: Full refund.

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