The driver Ken arrived to pick me up at 5am with his explicit rap music blaring, he didnt have a mask on. He had no air on until we got to the highway.
He Continued playing his explicit rap music loudly throughout the entire 30-40 minute ride. He immediately made a unturn at a red light. Then halfway through the ride he decided to smoke or vape even though the smoke made me cough.
I used drive for Uber and was completely appalled at this drivers actions and I dont feel I should have to pay for unpleasant, potentially dangerous ride. I am asking for a refund without it affecting my rating unless your quality of service has declined to that level and if so I will use alternative methods of transportation
Monetary Loss: $39.
Preferred solution: Full refund.