New Reviewer

They took my money & didn't come get me

Uber - They took my money & didn't come get me
I ordered a ride an I paid an now I never got the ride when they said they was 6min down the road then it reset an said it was looking for a driver for me never got it
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ID
#3177302 Review #3177302 is a subjective opinion of poster.
Location
Mebane, North Carolina
Cons
  • Hotline number never answer for an emergency
Loss
$45
Preferred solution
Full refund

Drivers are asking where is to be gone

He cancel and let my wife and daughter in cold weather waiting for another uber. Not nice, hope you can take action in this problem

User's recommendation: Dont go with the driver, company is good the driver that did this not.

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ID
#3170285 Review #3170285 is a subjective opinion of poster.
Location
Wolcott, Connecticut

Extra charged and still charging for services provided on 12/6

The issue has been resolved. The problem was on my end. Thank you very much for your immediate assistance.
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ID
#3162957 Review #3162957 is a subjective opinion of poster.
Location
Dracut, Massachusetts

Everything's okay now my issue was solved you guys are great thank you very much for being very good bosses

I'm having a hard time getting into my account you guys have not sent me a passcode so I can get into my account I can't use my regular phone I've already put my new phone number and and you still will not send me a code

User's recommendation: Everything is okay I can get my money thank you very much for being concerned and thank you very much for being good bosses you guys are awesome.

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ID
#3161639 Review #3161639 is a subjective opinion of poster.
Location
Orlando, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
My Uber app request to validate my phone number before I order my UberX run - then when it is requested to enter my phone number « wrong request » so I have spend already 30 minutes last week with Uber phone help and the partner said Delete your App and reinstall it...
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ID
#3159451 Review #3159451 is a subjective opinion of poster.
Location
Columbia, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charge for a ride that was not provided

Uber - Charge for a ride that was not provided
Uber - Charge for a ride that was not provided
Called uber last night , but didn't show up. I also contacted the driver and gave him the specific address and location but didn't show up at the location .I called the driver with no answer . I decided to call for another uber , and it seems delayed .The hotel had police interrogating an incident at the property and so I told the driver to cancel the offer which he said he would. The police had me inerrogated.coolooc I didn't get any offer or ride .

User's recommendation: Good.

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ID
#3151180 Review #3151180 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$70
Preferred solution
Full refund

No complaint just simple praise

Fredrick is such a polite driver one of the nicest Ive rode with yet! I hope I get him again in the future
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ID
#3146033 Review #3146033 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Diver complaint

I had gotten a driver and while I was waiting he sent me a message saying he wasn't coming and that I had to cancel my ride which charge me a late fee I don't think that late fee was my fault I would like to have a refund of that late fee I have all of the information the driver's uber name make and model of his vehicle and the plate number. If you could please call me at 801-543-****. I feel like that canceled ride was not my fault
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ID
#3122504 Review #3122504 is a subjective opinion of poster.
Location
Salt Lake City, Utah

Pre-scheduled Uber ride didn't show up

Pre-scheduled a Uber ride the night before but no one showed up and I had to request a new Uber ride in the morning. I just want to make sure I didn't get charge for that original Uber ride. Les 780-983-****
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ID
#3117944 Review #3117944 is a subjective opinion of poster.
Location
Calgary, Alberta
Preferred solution
Just confirmation that I didn't get charged for the original Uber ride which I didn't use.

No delivery people nearby

I ended setting up an order, shockingly after several attempts it popped as someone was available. i only waited like 30 minutes still need more uber drivers.
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ID
#3097382 Review #3097382 is a subjective opinion of poster.
Location
Bellingham, Washington

Cannot use my gift card

It's not letting me ride or send a gift Pay cash for my payment I have the gift card still the receipt somewhere around here still and I have a debit card a Western Union card can we just refund me my money because I've tried every way and I cannot use it in I just can't be out of $80 I have very recommended day since y'all I mean my family ride over for a living in I have a lots of friends that do and you'll always get a five-star rating so could you do me this favor this time and please send me my money back to me because I have literally been going through it trying to get and the card never said not refundable so just send me my money back thank you
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ID
#3097238 Review #3097238 is a subjective opinion of poster.
Location
Arlington, Tennessee

I recommend to install Uber on your phone

When I tried to reach Uber I found it difficult to do so but other than that Uber is very convenient.

User's recommendation: Get Uber App.

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ID
#3088694 Review #3088694 is a subjective opinion of poster.
Location
Vancouver, British Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharge

Uber - Overcharge
Uber - Overcharge
As you can see I ordered a ride to be there between 4: 20 today and he never showed up I had to reorder a ride that cost me more money you have to take the $8.95 off my bill cuz I'm calling the bank tomorrow the driver never showed
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ID
#3086252 Review #3086252 is a subjective opinion of poster.
Location
Spring Hill, Florida
Loss
$9
Preferred solution
Full refund
New Reviewer

Uber driver scammed me of money

Uber driver scammed me of money
First Uber canceled on me within three minutes of being scheduled with him. Second called me asking where my destination was, when answered the question, he hung up and canceled five minutes later. I have the screenshots of the cal log and the messages of proof too, if needs be.

User's recommendation: Don’t answer their calls when the Uber is on the way to your location. They have all the information on the app there’s no need to call the customer.

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ID
#3080268 Review #3080268 is a subjective opinion of poster.
Location
Ocala, Florida
New Reviewer
WEDNESDAY 11/10/2021 5:42PM RE:TRIP WRONGLY CANCELLED ON SATURDAY 11/05/2021 BY UBER DRIVER Saturday, 11/6/2021, I requested a trip home from Elizabeth, NJ. Waited outside as usual. ONE MINUTE BEFORE I was to be picked up, I got a text saying the driver cancelled, by...
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ID
#3055502 Review #3055502 is a subjective opinion of poster.
Service
Ubereats Customer Care
Cons
  • Not being able to speak with person to resolve matter
Loss
$5
Preferred solution
Full refund