New Reviewer

Driver cancelled ride and charged me

Driver picked us up at airport, then told us he didn't have time and dropped us back off. 2 min ride around the parking lot, charged us 11.00

User's recommendation: Make sure the driver knows how far the ride is.

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ID
#3997045 Review #3997045 is a subjective opinion of poster.
Location
Miami, Florida

Overcharge

I was charged extremely more than the triple's worth I don't remember taking the trip I deal with you guys the business all the time
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ID
#3996295 Review #3996295 is a subjective opinion of poster.
Location
New Braunfels, Texas
New Reviewer

Gift card issue

Very poor service actually no help or customer service what so ever to help with my concerns I needed help with. Very upset about this situation.
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ID
#3992956 Review #3992956 is a subjective opinion of poster.
Pros
  • Very convenient
Cons
  • Absolutely zero help for customer service
Loss
$50
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I pay in cash twice and got overcharge on my card two months ago and still no refund s

They are theifs they will take money from your card don't use them they will ask for card to verify you but that is not what it is getting use for
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ID
#3992773 Review #3992773 is a subjective opinion of poster.
Product
Uber Ride Pass Subscription
Cons
  • If i want your money taking
Loss
$48
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

They have a customer service for drivers but not for riders and that’s not fair cause right now I’m having problems with my Uber and I need to get in there to get a car

They have a customer service for drivers but not for riders and thats not fair cause right now Im having problems with my Uber and I need to get in there to get a car

User's recommendation: We need customer service.

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ID
#3992417 Review #3992417 is a subjective opinion of poster.
Cons
  • No customer service for a riders
Preferred solution
I would like to speak to customer service a live person because I’m having a problem resetting my password
New Reviewer

Unnessery pending charge

Today evening at 5.18pm i book a ride for kandivli driver didnt pickup my call and canclled my ride then y i am charged 10.50rs as a pending charge?
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ID
#3990718 Review #3990718 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

Extra paid 817.82

Uber - Extra paid 817.82
Uber - Extra paid 817.82
I paid extra money.. Actually I booked for my husband he didn't know about fare but the driver asked him to pay 2000
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ID
#3990569 Review #3990569 is a subjective opinion of poster.
Loss
$818
Preferred solution
Full refund
New Reviewer

Fare increases day by day

Uber - Fare increases day by day
Update by user Sep 21, 2022

I have treveled daily from 13th sep 2022 by Uber cab and paid the increased fare to the driver day by day for the same distination. I could not find the reasons.

As your fare policy, the fare has been decided by you on the basis of distination. Please clearify the concept the reasons of such decision.

Original review posted by user Sep 21, 2022
Fare increases day by day for same distination. I have paid increased fare daily from 13th sep 2022.
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1 comment
#2253215

You could always walk if you don't like the fare...

ID
#3989719 Review #3989719 is a subjective opinion of poster.
Loss
$10
Preferred solution
Excess fare amount would be fefunded
New Reviewer

Yesterday my wallet missing in uber auto

Still now I didn't get any call from customer care I need call from customer care nd I need to solve my problem soon ???
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ID
#3989226 Review #3989226 is a subjective opinion of poster.
Loss
$1
Preferred solution
I missed my cover in uber auto need that uber driver mobile number

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Verified Reviewer
New Reviewer

Was double charged for a tip

Uber - Was double charged for a tip
I got charged twice for the tip on this receipt. The payment was already charged from my mastercard. How can I reimburse the extra charge?
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ID
#3987387 Review #3987387 is a subjective opinion of poster.
Location
Burnaby, British Columbia

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Verified Reviewer
New Reviewer

They overcharged me for what they said it was going to be, and ended up being twice the amount of money

The complaints about me having had to pay more than what it said it was they overcharge my card. They told me that they charge me one thing and they overcharged me.
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ID
#3987199 Review #3987199 is a subjective opinion of poster.
Location
Phoenix, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need a rent a car

I need to rent a car so I could start back driving with Uber Im trying to get in touch with customer service
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ID
#3986655 Review #3986655 is a subjective opinion of poster.
Location
Scranton, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The Uber Driver cancelled my ride

Original review updated by user Sep 20, 2022
I reserved a Uber ride on September 14th, Wednesday. The driver stated that he could not get through the gate with my code and asked me if I wanted him to cancel my ride to the airport. I told him no, but he did anyway. I had to jump into my car and drove to the airport and almost missed my flight.
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ID
#3986648 Review #3986648 is a subjective opinion of poster.
Preferred solution
I just want other customers to know

Reset password

I did several attempts to get a new password but it wont send me anything in my email all I get is Kohls on my texts and now they probably threw me out of the system because I did too many please help I need a ride
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ID
#3986318 Review #3986318 is a subjective opinion of poster.
Location
Trenton, New Jersey
New Reviewer

I've been waiting on a ride for 30 mins

I scheduled a ride and then never showed up then I got another ride and it shows the guy coming then my car is air and stopped did that five times I got $70 on my wallet about a card right before I call them no cards available so I schedule an appointment went past appointment no one showed I called or a another appointment go to car coming air show the car is coming air didn't work didn't work that's right at five timesno
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ID
#3985851 Review #3985851 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Never got to talk to anybody or get a reply