Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to get back money from an uber card
Haven't been able to find a way to get my $17 back. Need help getting money back somehow. So I can use the money for things I need.
User's recommendation: Be careful what you get.
ID
Location
La Porte, Texas
Pros
- Accessible
- Good price
- Ride in an emergency
Preferred solution
Let the company propose a solution
New Reviewer
Did not get help
Only got a robot wouldnt allow to speak to a representative. Was cut of and hung up on by Ubers systems.
User's recommendation: Unsatisfactory.
ID
Location
Moorestown Township, New Jersey
Preferred solution
My documents and account fixed
New Reviewer
Complaint against driver
Mobile number of driver is 988486**** If u dont take action against tis driver I will complaint to police station and I got the vechile number aslo
ID
Location
Bengaluru, Karnataka
Preferred solution
Need call from tat guy and tel sorry
Ebony your driver took my phone give her self a five(5) star after leaving me and my wife im bushes
Ebony took the phone saying she was going to help me call another driver, but what she did was to give herself a 5star rating and did nothing to help. Then she just turn her car around and drive away.
User's recommendation: Do not trust Ebony, I know I will never use her again.
ID
Location
Atlanta, Georgia
Waiting on pending background check in order to drive for Uber
Did everything check out OK on my insurance card photo copy and license and registration. It says that my background check is still pending. And its been pending for a couple weeks now. Is there something wrong? Do I need to send another copy of my insurance card.? I can if I need to
ID
Location
Chicago, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnable to change email address
I have been trying for 3 hrs to change my email address. There is no working number. I keep her the run around.
ID
Location
Richmond, Virginia
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTechnical issues with Uber cash out
Every time I try to cash out, they are saying Uber has a internet issues. All I want to do is cash my money out for gas so that I can go to work. My children depend on me and I really need this job. Can you please help me now
ID
Location
Cleveland, Ohio
Preferred solution
My cash out funds
Canceled trip
Rude and condescending and disrespectful canceled trips cancel trips canceled trips canceled trips canceled trips canceled trips canceled late for appointments trips canceled late for work school rude drivers trips canceled late for appointments late for work late for school latereeeerrrr canceled canceled trips canceled
ID
Location
Los Angeles, California
Preferred solution
Full refund
New Reviewer
Additional charges
My uber one membership ends today. I don't need benefit any more so canceled membership . But it was charged already. Please help in reverting my money back.
ID
Location
Henrico, Virginia
Pros
- Hard to get a connection using cellphone
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed help with ride that never showed up
It is impossible to get help from customer support! Every number I call does not work. I ordered an Uber ride, my account was debited, its been over an hour, and still no ride, nor has anyone contacted me!
ID
Location
Porter, Texas
Cons
- Hate to be scammed
Loss
$32
Preferred solution
Talk to a Customer Service Rep.
New Reviewer
Phone left in uber
If my phone is in the uber how do you expect me to do the two step verification with phone in the uber. I need help but your company is making it impossible to recieve the help.
User's recommendation: make your customer service customer useable.
ID
Location
Wilkes Barre, Pennsylvania
Cant access acount and unauthorized charges
Can't log into account its asking for a 2 step authorization through a security app that I don't have access too. Then I have charges that I did not authorize and no one has contacted me in regards to the charges. I have tried to call and submit requests for help and no one has reached out to me to resolve the issues.
ID
Location
Manassas, Virginia
Just want to know if your Uber people have cars that can lift wheel chair people to travel to destination
Looking for car service to take my mom who is wheel chair bound out to eat or to partys. There is no number to speak to anyone in Uber
ID
Location
Staten Island, New York
Cant access acount and unauthorized charges
I have not been able to log into my account for over a month.. Its asking for a 2 step verification through a security app that I can't access. I've submitted this information before and was never contacted in regards to not being able to log into my account. Now I have 2 unauthorized charges for something I didn't order on my bank account.
ID
Location
Manassas, Virginia
New Reviewer
Checking to see if my account is ready because I been waiting for so long
Hi, I been trying to set up my account for so long and I did upload all documents need it and I got a phone call from uber said congratulations, that's was a week ago and until now nothing done. I Ned to know what's going on please.
User's recommendation: I do recommend that.
ID
Location
Tomball, Texas
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