UBER Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
1
ISSUE RESOLVED
178
TOTAL REVIEWS
$33.3K
CLAIMED LOSSES
$725
AVG LOSS
8.5K
PAGE VIEWS
What's your story with this company?
Ask a Question About UBER
Cons
- Uber deceiving practice with customers
- Uber
- No customer service
Pros
- Convenience of uber
- I use to love my uber drivers before this
- Have been good in the past
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
UBER - I can request any rides
I have the ride pass an i cant request any rides
Review
Product
Uber Account
Pros
- Have been good in the past
Cons
- Drivers cancelling trip
Reason of review
I paid for the ride pass an now my account will not let me request a ride
Loss
$15
Preferred solution
Full refund
Tags
Become a Uber driver in Los Angeles
Just want to become a Uber and would need a vehicle ASAP
1 comment
Review
UBER - The guy never show up then i call him he never pick up the phone then he cancel
this guy never show up or pick up my call
Review
Service
Uber Taxi Service
Cons
- Never got picked up
Reason of review
Problem with delivery
Loss
$6
Preferred solution
Full refund
Uber app
Not happy cause trip yesterday mess up in Uber app
Review
Pros
- Have been good in the past
Cons
- Customer support nonexistant
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
UBER - Need to identify trip being charged
I was overcharged and we was going 1621 E Monte Vista, Vacaville, Ca.
Review
Pros
- I use to love my uber drivers before this
Cons
- Bad disrespectful of driving laws
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
Tags
UBER - Can’t login email hacked number changed
I went to the app to find a ride to go home and I saw that my account was logged off and I tried to log in with my personal information but it didn’t work I think that someone is using my account or took it off
Review
Service
Uber Customer Care
Reason of review
Poor customer service
Tags
UBER in Rochester, New York - My account I need to contact
I need a car tooken off my account so that I can start driving again
Review
UBER in Winter Springs, Florida - Bad customer service
It's been over a week and the issue is not resolved with a credit card issue , I entered 2new credit cards and I switched it out 3 times , still will not let me use the app this has caused a inconvenience for me and my family whilr we were traveling on vacation I've had the Uber app for a couple years now very very bad customer service they keep saying they're trying to resolve the issue but now it's a week later and we're back from our trip had to use Lyft .. Uber lost 200 of fares to Lyft . because of bad Customer service need REAL people to talk to
Review
Service
Uber Customer Care
UBER in Dallas, Texas - I need my ride bailed on me I need to get to work. But my fare has been taken from me.
I need ride to work but my Uber driver cancelled and bailed on me trying to get to work. Then the fare they took I needed to get to work with since they never picked me up.
Review
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
UBER - Frustrated with changing expiration date on my debit cardard
I am told that my card has expired. There should be a prompt, to easily change the date. Credit cards do expire, quite normally.
Review
Reason of review
Problems with payment
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Uber does not provide a vehicle. You use your own.