Unclaimed
Uber
Reviews and Complaints
5.7M
CLAIMED LOSSES
14.5K
TOTAL REVIEWS
520K
PAGE VIEWS
50
ISSUES RESOLVED
Uber Reviews
New Reviewer
Issue with Driver
Update by user Nov 30, 2021
Contacted Uber support just for them to be an only Emergency line not customer services.
Original review posted by user Nov 30, 2021
Waited nearly an hour for a Driver who was 3min away from me who told me 2 different times he will be a little bit longer just for him to milk the clock and refuse cancellation on his end until an hour later and i was STILL charged for the ride he wasnt planning on doing. ID
Location
Beaverton, Oregon
Pros
- Some drivers are amazing
Cons
- Always cancels or questions your trip and over charges
Loss
$6
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBackground issue
I got couple weeks since Uber puts me on hold, just want to know why I am still incapable to drive yet
ID
Location
Miami, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPayment issue
So I have instant pay and I havent received my payment this happens all the time Im kind of tired of calling all the time and I dont get a answer so can you please help me I got bills to pay like everybody else thanks
User's recommendation: Nope not with it.
ID
Location
Los Angeles, California
Loss
$60
Preferred solution
Full refund
Inability to communicate
I have an account with Uber. It's currently inactive but I am trying to reactivate the account. Uber sends me a verification code to my email but I never receive it. I check spam and trash but I never receive it. I would like to speak with a human or at least Live Chat. Otherwise my only option will be to use another option. Help me.
ID
Location
Oshawa, Ontario
New Reviewer
Pissed
I can tell you right now any driver that delivers for Uber, if you do not match your Uber profile you will get no tip
ID
Location
Orlando, Florida
Cons
- No customer service phone number
Preferred solution
Let the company propose a solution
New Reviewer
That’s to much money
You all charger me $17.64 dollars on nov 23,2021 and that was when I got to California airport and than when I when back to the airport you charger me $53.85 why so much when the first one was $ 17.64 that's to much it should be the same going as it.and that $53.85 came out on nov 28,2021.
ID
Location
Houston, Texas
Loss
$35
Preferred solution
Price reduction
Forgot my mobile in uber cab
I have forget my mobile in uber cab no. TS07UA5646 driver name Balakrishna chary...I am very much bother about my mobile...I request you to help me in getting my mobile back ..and I have also given the complaint in Police Station too...my mobile model was samsung M 31.... It will great pleasure if you help me in resolving my problem.
ID
Location
Hyderabad, Telangana
New Reviewer
Never got picked up and still got charged
My boyfriend call an uber for me and I never got pick up and they still charge me. I had to call a friend and was late picking my daughter up from school. Now I feel like uber is a scam because on the app, it was saying he picked me up and dropped me off and I never was in the car. Plus on top of that, that inconvenience me. I'm on a low income budget and they took my money and I still had to pay my friend too pick me up and take me to get my daughter, which I was late picking her up from school.
User's recommendation: They act like they picked me up and I never was in the car and still took my money.
ID
Location
Jacksonville, Florida
New Reviewer
Payment issue
Dear uber I have made the payment throughout paytm when I booked my ride but your driver cancelled ride but my payment is not been returned by you and driver told me that I will receive my payment within 24 hours but I didn't get so please help me Regards & thanks Name - RAJKAMALCHOUDHARY Contact no- 801043****
ID
Location
Delhi, National Capital Territory Of Delhi
Loss
$244
Preferred solution
Full refund
New Reviewer
Good Evening Everyone, I am writing this evening because I called customer service on 11/10/21 and spoke to a representative by the name of Ernesto. Ernesto assured me that I qualified for a Uber guarantee bonus of $1950. I called this evening to check on my status and...
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ID
Location
New Castle, Delaware
Pros
- Impossible to speak to someone when there is a problem
Cons
- You cannot talk to any one in person
Loss
$1950
Preferred solution
I want what I was promised and it should be doubled for my pain & suffering and aggravation. I have incurred lates fees and other penalties and they should absorb all of them.
On 11-10-2021 Uber placed 3 pending charges of $50.65 each (total of $151.95) on my credit card ending in 1889. No ride services were actually provided and paid for with this card as I could not successfully complete the reservation and had to charge the rides to my...
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ID
Location
San Diego, California
New Reviewer
Unsafe driver won’t cancel ride
OK so I called for an Uber it was set at 8:08pm it is now 8:50 PM I was trying to get a ride this driver will not cancel the ride he has taken so long Ive been asking him for 30 to 40 minutes now to cancel
ID
Location
Detroit, Michigan
Loss
$19
Preferred solution
Full refund
Billed twice for separate rides on two different credit cards
You charged two different credit cards for trip on10/28/21 for $46.55; one ending In 4353(correct) and then ending in 4078(incorrect) plus for 4078 you charged and extra $9.41(incorrect)
User's recommendation: Check your statements.
ID
Location
Roanoke, Virginia
I need help
I see pending on my account from Uber 2 times took my money to my account I would to know why. And I need my money back
ID
Location
Chicago, Illinois
Billed twice for separate rides on two different credit cards
See previous comments; you charged credit card ending in 4078 and credit card ending 4353 on 10/28/21 for 46.55 (duplicate billing); plus you charged credit card ending 4078 for 9.31 which I do not recall why charged Pls explain quickly
ID
Location
Roanoke, Virginia
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