Uber Reviews

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New Reviewer

Cancel uberpass

Want to cancel underpass been getting run around bad customer service getting run around want to speak to a real person
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ID
#3270687 Review #3270687 is a subjective opinion of poster.
Location
Brandon, Florida
Preferred solution
Let the company propose a solution

Driver’s

At least get addresses right! Its not rocket science! I TOTALLY get open opportunity, but if you cant speak or read the propionate languages to follow directions and deliver to the correct delivery destination then they shouldnt be able to work with a company! Equal opportunity fits when you can actually do the JOB!

User's recommendation: Always meet at door or request Contact with driver at pick up!

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1 comment
#2119266

Walk. No one cares.

ID
#3269687 Review #3269687 is a subjective opinion of poster.
Location
Dallas, Texas

You need a direct phone number for complaint my issues are totally different than what you have as options

Driver asked for cash ,second driver got sent to other side of town same address wrong destination i want a refund on both rides canceled and now got another uber ,i ALREADY CANCELED AND NOW A THIRD DRIVER SHOWS UP !!!!!
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ID
#3264705 Review #3264705 is a subjective opinion of poster.
Location
Elmwood Park, Illinois
New Reviewer

Refund

Uber - Refund
Uber - Refund
I put new credit card in and they took 6.99 out now I don't have enough for my ride I know they took money out to make sure card was valid
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ID
#3262861 Review #3262861 is a subjective opinion of poster.
Product
Uber Credit Card
Pros
  • Rides
Cons
  • Taking money that dont belong to them
Loss
$7
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return of keys from uber driver

Noone from uber told me about how to to report the my items were returned.Just needed a call back nd never got one or any help.
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ID
#3255645 Review #3255645 is a subjective opinion of poster.
Location
New Holland, Pennsylvania
Preferred solution
Deliver product or service ordered
New Reviewer

Fraud

Someone using my credit card and no one from Uber has called. You can only talk threw app. You cant contact a human.
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ID
#3254774 Review #3254774 is a subjective opinion of poster.
Location
Rillton, Pennsylvania
Loss
$27
Preferred solution
Full refund

Overpriced charge

Some of the Uber driver late sometimes we have to spend alot of time waiting for them ,and when they do showed up there are at the wrong address and still want pay for it i remember i was down town paterson waiting for the uber ride and the driver didn't showed up i have to canceled and uber take all of my money sometimes i just want ti deleted the app and customers service never available
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ID
#3252614 Review #3252614 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

Left my phone in uber

I left my phone in uber . Tried to connect in many ways. But could not. Numbers given in website are in correct
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ID
#3252141 Review #3252141 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
My phone
New Reviewer

I was supposed to be credited for my last ride, Uber never did

I spoke to several employees in different departments in Uber, I was supposed to receive a call regarding a full credit on my last ride over 10 days ago, never got the call for the credit nor did I received a email on the credit. Please see my account notes for additional details of my complaint. I hope the next email I get from your company will be the full credit for my last ride. If not I will stop using Uber.

User's recommendation: Make sure you have all your belongings and request the driver to put on back seat lights so you can make sure you have everything.

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ID
#3251888 Review #3251888 is a subjective opinion of poster.
Location
Staten Island, New York
Cons
  • Not an honest driver
Loss
$22
Preferred solution
Full refund
New Reviewer

Application

My account was deactivated with no warning so that I could get my ratings and stuff back up. My times were long do to the holidays and long wait times and the inside of restaurants being closed. Also I would work during rush hour so the traffic would be bad and it would take me longer to get to my destination. I always did everything I could to keep the customer happy, their food warm, and deliver it as quick as possible.
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ID
#3250614 Review #3250614 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Let the company propose a solution
New Reviewer

Lost a set of keys in Uber car. Not sure who driver was. At night driving leaving my daughter's residence to mine. I have no way of contacting driver to check or find out if they have a lost and found

Uber customer service # is no longer in service. Now must use help.uber.com to contact them. Do they have a local number to call and see if they have a lost and found location to have them check for lost keys.
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ID
#3250034 Review #3250034 is a subjective opinion of poster.
Location
Tucson, Arizona
Pros
  • Drivers are pleasant
  • Fast pickup
Cons
  • Hard to call up the company to find the lost item
Preferred solution
If anyone (driver) found a set of keys on a pink cheetah print lanyard.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Taking to long to answer me back

Tried to call Uber and not taking my payment with PayPal. Call PayPal and they said the issue is with Uber.

User's recommendation: Maybe.

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ID
#3249163 Review #3249163 is a subjective opinion of poster.
Location
Chestnut Hill, Massachusetts
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

A deduction from my bank account on 1/11/2022 for 9.99 and did not use the service

On 1/11/2022 a deduction from my checking account for a ride i never made.... 9.99 When can i get my money back Help help HELP

User's recommendation: Do not charge a customer with approval. Very upset help me get my money back this is wrong and i do mot trust uber.

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ID
#3248875 Review #3248875 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Cons
  • Customer support is not available
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver fraud

Driver charged for a ride I never took. I ordered a ride but forgot to cancel. He accepted the ride and drove to my home.
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ID
#3247417 Review #3247417 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Unrecognized charge

I was charged $25 for a trip I didn't take, and they refuse to refund my money, thieves Jesus I can't even leave a review without being told at least 100 characters I SAID WHAT I HAD TO SAY THIEVES
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ID
#3246754 Review #3246754 is a subjective opinion of poster.
Pros
  • Quick convenient ride share
  • Someone else drives
  • Someone drives you
Cons
  • Not willing to refund over payments
  • Over charge
Loss
$25
Preferred solution
Full refund

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