Uber Reviews and Complaints | Rating: 2/5 @ Pissed Consumer

Sep 19, 2022 PissedConsumer3979776 of Jackson, NJ

Need to get uber. App won't take payment

2.0

I use the Uber app to get to my destination. Upon attempting to return , the app did not accept the same payment information and declined payment. This caused a hardship because I had to find an alternate means of return

User's recommendation: Not until issue is corrected.

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#3979776

Location

Jackson, New Jersey

New Reviewer

Sep 17, 2022 Stephen J Owl

My driver on the app did not match the driver that showed up

1.9

My driver was not the person that said she'd be I got a man in a gray SUV instead of a woman in a wight car

User's recommendation: Call a cab instead.

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#3972967

Location

Minneapolis, Minnesota

Pros

I need a ride

Cons

Never know who will pick you up

Loss

$18

Preferred solution

Full refund

New Reviewer

Sep 17, 2022 Sam D Uev

My order got canceled

1.6

Why I wait 1 hour for the food and then its said cancel ? Wasting the time not amhappy at alllllfkdndndndnjdjdjd

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#3972505

Preferred solution

Apology

Sep 15, 2022 PissedConsumer3961060 of Delhi, India

I want change my vehicle number

1.5

Hi Uber team, I want to change my vehicle number it wrong mentioned please help me for change vehicle number my correct vehicle number it's Dl3sdp9559 kindly mention this.

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#3961060

Location

Delhi, Delhi

New Reviewer

Sep 14, 2022 Bhoomika S Hul

Zero customer service and no customer support contact information

1.5

Today I booked an Uber for my work in the morning at 10:20, my pick up from home was 434, swaraswati kunj-1,sector 53, Gurgaon and drop was at The DLF Crest sector- 54,Gurgaon which showed my fare as 135.00 INR Rupees only HOWEVER when my ride ended it charged me 585.00 IN Rupees also showed my pick up from T3 Airport Delhi. Now when I've complained to Uber I haven't got any revert from them yet also no customer support number is there to be contacted in case of any emergency situations. Even at the time of an accident or Rape you aren't going to be reachable

User's recommendation: Don’t ever book an Uber.

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#3958498

Location

Delhi, Delhi

Preferred solution

Full refund

Sep 13, 2022 PissedConsumer3956512 of Boise, ID

Incorrect charges

2.1

I've called three times about an order that was missing an entire entree. I was not given a replacement nor a refund. It's been weeks now and they STILL haven't refunded me for that meal. Absolutely ridiculous!

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#3956512

Location

Boise, Idaho

New Reviewer

Sep 10, 2022 Donald D Tdq

Drivers not coming for ride

2.3

Respect Uber I am writing this mail with great disappointment. My name is Donald davis . I had installed this for the first time and had a very bad experience. I got the call booked . But the driver is telling me to cancel the ride. Its 2.00 clock am .I dont have any other go ..great disappointment with Uber..please dont allow these kind of drivers to work with such a great company . Please do the needful and I need a better solution for this .I am not gonna cancel .if I cancel my money will be deducted. Expecting a pleasant reply from you or a call back Thank you

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#3943332

Location

Mangalore, Karnataka

New Reviewer

Sep 09, 2022 Maureen F Aaj

Request for refund

2.0

Palak paneer was very bitter inedible and mozzarella naan bread was burned black inedible Id like a refund for these please

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#3939476

Location

Winnipeg, Manitoba

Pros

Quick good promos

Cons

Hard to get help on refund

Loss

$16

Preferred solution

Partial refund as the butter chicken was good as usual

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New Reviewer

Sep 03, 2022 William T Ucz

Overcharged on September 3rd 2022

2.3

My ride was 9.56. I was charged $56.95. Then today they returned the money to the incorrect account. Not the card I paid with. I'm in great need of that money. -thank you. William J Thrower

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#3918870

Pros

Convenient
Convenience

Cons

And both refunds have gone towrong account not the card i use
I have been overcharged twice

Loss

$50

Preferred solution

Full refund

New Reviewer

Sep 01, 2022 Tink T

Not satisfied

2.2

Took my money and never showed up and never called like they say it was a no show done with no type of contact to reach the customer no fashion way

User's recommendation: Be careful.

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1 comment

Sep 01, 2022 PissedConsumer2243331 #2243331

It’s frustrating and it agree not support from Uber

0 0

#3911329

Location

Atlanta, Georgia

New Reviewer

Aug 31, 2022 Charles M Lkq

Phone number verify not working

1.7

Got no help Dfyhjkkhgrrvbjkkhgfescvbjkngfedcvxsgjkbgrdjkkbgfhjjffdvvjg Hgghhikkufydtxrxrxyvuvibkbkvjchxyxtxuvivkbkbivjvjcjv

User's recommendation: Good luck. You will need it.

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#3907046

Preferred solution

A verified phone number. Does not work correctly

Aug 28, 2022 PissedConsumer3896442 of Rancho Palos Verdes, CA

Cause it was taking 10 dollars from my accounts while i never knew i have uber one! I was paying 2 times, both uber one and delivery!

1.7

I really don't know why my uber one is subscribed! I really like to have the money back cause i was paying for my food delivery and also subscription!

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#3896442

Location

Rancho Palos Verdes, California

New Reviewer

Aug 27, 2022 Rohini P Xpm

Pending ride amt

2.0

I am in Pune, yesterday am booking bike for courier service. somwar peth to baner. and ride amt 125.99/- and i am paid to Shabaz Shaikh gpay. but he never complete payment prosess to uber app. thats why show me to app pending amt.

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#3894031

Location

Pune, Maharashtra

Loss

$126

Preferred solution

Full refund

Aug 26, 2022 PissedConsumer3893591 of Rancho Cordova, CA

To pick up phone found

1.5

Uber website - customer service stinks. I left on home in Uber car. The drive was great! It was trying to do o everything on line. I must of tried to get information for Lost and Found. I wasted 2 hours trying to get info. It was the driver who helped me. Your drivers are great, your website stinks and not user friendly.

User's recommendation: Don't forget anything in the driver car.

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1 comment

Aug 27, 2022 Ossie Hht #2241033

Your attitude stinks. Be more careful with your stuff and you won't have an issue.

0 0

#3893591

Location

Rancho Cordova, California

New Reviewer

Aug 26, 2022 Mickeal Jnx

Charged when driver canceled

1.6

I ordered the taxi to go to Newark Airport. When App said it was there, I didn't see any taxi and the driver cancelled. Of course, I was charged for service.

User's recommendation: Make sure you don't reserve the taxi the evening before you leave.

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#3893324

Location

Brooklyn, New York

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Reviews and Complaints

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Uber Reviews

Need to get uber. App won't take payment

My driver on the app did not match the driver that showed up

My order got canceled

I want change my vehicle number

Zero customer service and no customer support contact information

Incorrect charges

Drivers not coming for ride

Request for refund

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Fashion Nova

Overcharged on September 3rd 2022

Not satisfied

Phone number verify not working

Cause it was taking 10 dollars from my accounts while i never knew i have uber one! I was paying 2 times, both uber one and delivery!

Pending ride amt

To pick up phone found

Charged when driver canceled

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Why Trust Reviews on PissedConsumer?

Number of Destinations	2/5
Level of Comfort	2/5
Price Affordability	2/5
Quality of Food	2/5
Value for money	2/5