Uber Reviews

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Yesterday I placed a request for an Uber to take me to work. I did not see the Uber at all. I received a text message that the Uber left. There was no way to contact the Uber driver at all. I was not given an explanation. But I was charged. I could not leave that Uber...
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ID
#3275768 Review #3275768 is a subjective opinion of poster.
Cons
  • No contact over phone
  • Took payments
  • Left in cold no driver
Loss
$50
Preferred solution
Full refund
New Reviewer

Unprofessional people

Uber - Unprofessional people
The driver refuses to go to the destination and keeps disconnecting the call. And then Uber has the audacity to charge money from the customers without any fault of theirs.

User's recommendation: Not recommended.

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ID
#3275123 Review #3275123 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
To be sure that I am not charged for drivers that did not come to the pickup location. The first driver this morning and then again this afternoon. I would like you to contact me directly to discuss this. Please leave a call back number. I never saw the person this...
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ID
#3274414 Review #3274414 is a subjective opinion of poster.
Pros
  • Never came to get me
Cons
  • Strange changes
  • Hard to speak to a rep
  • App is difficult
Preferred solution
Full refund

Unauthorized charge of $99

Signed up for a free trial of overpass and cancelled/deleted my trial before my trial expired but an unauthorized charge of $99 was charged to my checking account
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ID
#3274072 Review #3274072 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer
Hello Team, I have booked a package deliver from one place to another, please find the below complains - 1. Firstly, I have booked Activa as I had to keep in a bag in the front of Activa ( Scooter ), But when the rider arrived its totally a different bike. ( When asked...
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ID
#3274035 Review #3274035 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Cons
  • Unwanted charge and no access to app
  • No customer service representative to help
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Abuso

inefficient service, abusive drivers, and assistants that you can never contact or resolve your abuse problems

User's recommendation: Nooooooo never.

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ID
#3273605 Review #3273605 is a subjective opinion of poster.
Location
Howell Township, New Jersey
Cons
  • Nothing good so far all very bad service
Loss
$20
Preferred solution
Full refund

Driver took the payment via pahone pay and its showing not paid

Driver took the payment now showing payement not paid ... can't able to talk with driver and customer care
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ID
#3273065 Review #3273065 is a subjective opinion of poster.
Location
Ghaziabad, Uttar Pradesh
Preferred solution
Full refund
New Reviewer

Payment related

I have payment queries but no one is able to answers by my queries no one is responsible to atlist call back or message me
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ID
#3272800 Review #3272800 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

Dumb drivers

When drivers take on a call to a train station they have to know that it has 2 sides me and my family were stranded. We called 3 cars and they all went to the same side. We texted them to say we were on the other side and all 3 canceled
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1 comment
#2119906

You need to work on your English before calling people dumb.

ID
#3272608 Review #3272608 is a subjective opinion of poster.
Location
Edison, New Jersey
New Reviewer

Cancellation fees

I ordered an Uber for 12:45 ride .At 12:15 I got a text saying my Uber will be at my location at 12:32 . He came on time and I went to my destination . At 12:40 Igot anther text saying that another Uber will be by my pick up location 5 minutes . I was already at my destination with first driver and you are charging for a cancellation . This is not my fault You sent in two card .please cancel My cancellation fees
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ID
#3272565 Review #3272565 is a subjective opinion of poster.
Location
Palos Hills, Illinois
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overchsrged

Went 20 minutes to my bank got charged $92 is that sufficient my driver very friendly show me to the bank waited for me in the parking lot I was able to go to the bank and take care of business inside the bank I proceeded to walk out the door then I proceeded to approach your vehicle she opened up her window or her door then we proceeded on what home I was charged $92 for a trip that only lasted 40 minutes I don't think that's fair I need to talk to somebody now

User's recommendation: Never use this service.

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ID
#3272448 Review #3272448 is a subjective opinion of poster.
Location
Fowlerville, Michigan
Loss
$50
Preferred solution
Price reduction

My acct was charged 5 times

Uber NEVER attempted to contact me not once. My bank is on it. And now they want 100 characters to send about their service
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ID
#3271667 Review #3271667 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Dropped my keys in car

I left my keys and earphones in in car i was traveling in .please contact me at 971762****.please make it urgent
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ID
#3270462 Review #3270462 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Pros
  • I need to talk to customers
New Reviewer

Complaint on driver

Uber - Complaint on driver
Uber - Complaint on driver
Day before yesterday I traveled from shani mandir Gurgaon to Gurgaon bus stand, DL1RT7022 Nanu Ram , I gave him Rs.500 , he didn't return Rs.395 due to have no change. And right now from last day he is not responding my call.
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ID
#3269888 Review #3269888 is a subjective opinion of poster.
Loss
$395
Preferred solution
Only Rs.395

Extra charges...FOR WHAT???!!!???

I was charged an extra $8.80 for two different rides on the same day. You can't seem to be able to explain that. So be warned: seeing as how you have no customer service, I called my credit card company and canceled the card you have on hand to stop anymore of your phantom charges.

User's recommendation: Check your charges, people. Uber is doing shady things.

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ID
#3269471 Review #3269471 is a subjective opinion of poster.
Location
Denver, Colorado

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