Uber Reviews

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Someone use my debit card three times without my authorization with Uber

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Yes someone stole my account with my debit card and had three rides with Uber. I would like it to be investigated my name is kristopher white thats kristopher with a K you can reach me at 813-468-****
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ID
#2441909 Review #2441909 is a subjective opinion of poster.
Location
Land O Lakes, Florida
Preferred solution
Someone stole my debit card account number and had three rides with Uber
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New Reviewer
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
I have been using Uber for several months &;;;;;;managed to reach Platinum level..close to Diamond. After an app update I started getting an error saying my payment methods weren't valid & I went through the back and forth protocol of...
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1 comment
#1885958

Omg !! Almost dead on to what I'm dealing with right now with uber.

I'm on the same level as you are as a ride I use Uber pretty much everyday over 1100 rides, to wake up to a charge of $92 so I seek help from the so call supposed support team I provided all the info the asked and a screen shot just to get a response from Uber saying my account is suspended due to me violating the terms and conditions. .I'm beyond irritated that the company is allowed to rip people off

ID
#1930565 Review #1930565 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Uber Mobile Application

No help at all

On the weekends yall need a customer service for the weekend problems I called n couldnt even get help
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ID
#2906409 Review #2906409 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

To make a complain

On September 11th I called Uber, I canceled right away, Uber charged me the cancelation fee and they charged me for the ride which was $30. On Monday September 13th I called Uber after 40 minutes no one showed up the app was frozen. I decided to take the bus because I had to go to work. While on the bus a driver called me. I explained to him what happened. Uber charged me $17 .

User's recommendation: Don't trust Uber.

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ID
#2906350 Review #2906350 is a subjective opinion of poster.
Cons
  • Was sent a customer number that had recording
  • Different charges for the same route during the same times
  • Hard to speak to a person
Loss
$47
Preferred solution
Full refund

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New Reviewer

Complain

Driver said did not need mask. He was waiting for someone that then canceled. I did not confirm my ride because I did not have 2 masks. He said driver will pick you up any way. I then booked a Uber he pull back around and was our driver. If he did not say it was find I would have not got in. Talk to him. Thank you, Racquel
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ID
#2906312 Review #2906312 is a subjective opinion of poster.
New Reviewer

Bill payment

I want to pay cash not on my card. I have a negative on my bank but I have cash. Can I pay with cash instead of putting it on my card?
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ID
#2906267 Review #2906267 is a subjective opinion of poster.
Preferred solution
Pay bill with cash
New Reviewer

Respond to hours of your menus no help. Need contact Uber agent Lalaine who emailed me Sept 15

Uber ph not avil. Help Uber has menus with no answers for my request to reconnect with Uber agent Lalaine

User's recommendation: Not use Uber. Cannot reach them over chargedd.

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ID
#2906134 Review #2906134 is a subjective opinion of poster.
Cons
  • No direct contact
New Reviewer

Respond to hours of your menus no help. Need contact Uber agent Lalaine who emailed me Sept 15

Cannot contact Uber help. Just getting hours of menus. Uber agent Lalaine emailed me Sept 15. Need her to contact me. I just keep getting menus & Uber phone number that no longer avail.
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ID
#2906114 Review #2906114 is a subjective opinion of poster.
Cons
  • Over charged
Preferred solution
Uber agent Lalaine to email me again or how email her. I've been at this all morning. No help.
New Reviewer

Displeased with service

Didnt get my order it was supposed to be here at 12:00 pm. Then it was 12:10-12:14,12:18. At 12:30,I received a message,that the order was here. I have contactless delivery,so I went down stairs to ge my order,and it was not there.???
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ID
#2906101 Review #2906101 is a subjective opinion of poster.
Preferred solution
Full refund

Refund

I canceled a ride and the full amount was still taken out of my account and it still hasnt been put back!
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ID
#2905998 Review #2905998 is a subjective opinion of poster.
Location
New York, New York

Uber ran over my foot

I was in D.C getting out of the vehicle he proceeded to move towards after making a complete stop!!!
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ID
#2905845 Review #2905845 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

My trip overcharged

I had trip to Maya puri to Indrapuram with option non cash payment system but driver charges me Rs.400.00 cash and trip charges Rs.597. Is already debited my Pytm wallet account .Kindly refund me Rs.400.in my Pytm wallet trip date is 25. 09.2021
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ID
#2905805 Review #2905805 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$5
Preferred solution
Full refund
New Reviewer

Insatisfecho con el trabajo de uner

porque no esta igual la aplicacion ? dura demasiado tiempo para darme carreras? ebdurado asta 30 min en linea y no cae nada
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ID
#2905760 Review #2905760 is a subjective opinion of poster.
Pros
  • Bcvnk
Cons
  • Want to talk to a real person
Preferred solution
Let the company propose a solution
New Reviewer

Someone is trying to Use my account and I want to cancel my account

Received a few messages saying someone was trying to use my account. I need my account to be canceled. Thank you
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ID
#2905704 Review #2905704 is a subjective opinion of poster.
Pros
  • Efficient
Preferred solution
To get my account canceled

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone used my account twice

Someone used my account twice on two expensive trips. Also used my credit card so need to give you new card, and NOT over the internet , since old card cancelled
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ID
#2905627 Review #2905627 is a subjective opinion of poster.
Location
New Hope, Pennsylvania
New Reviewer

A charge

Uber - A charge
Uber - A charge
I got charger for a ride that I never requested-and I want my 23.04 back this is s a San y'all are charging people for service they never ordered
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ID
#2905430 Review #2905430 is a subjective opinion of poster.
Cons
  • Customer support is not available
  • Lack of being able to talk to a live person
Preferred solution
Full refund
New Reviewer

I may have duplicates

please call i may have duplicates it ask me to put the info in twice . i had already started an finished
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ID
#2905425 Review #2905425 is a subjective opinion of poster.
Preferred solution
talk to rep

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