Uber Reviews

Show reviews that mention
driver account ride card money phone number service app trip
Filter review
New Reviewer

Someone use my debit card three times without my authorization with Uber

Explore video interviews
Yes someone stole my account with my debit card and had three rides with Uber. I would like it to be investigated my name is kristopher white thats kristopher with a K you can reach me at 813-468-****
View full review
1 comment
#2110296

dispute it

Featured
ID
#2441909 Review #2441909 is a subjective opinion of poster.
Location
Land O Lakes, Florida
Preferred solution
Someone stole my debit card account number and had three rides with Uber
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
Uber - Account Suspended, Money Kept & Zero Regard.
I have been using Uber for several months &;;;;;;managed to reach Platinum level..close to Diamond. After an app update I started getting an error saying my payment methods weren't valid & I went through the back and forth protocol of...
View full review
View full review
2 comments
#1885958

Omg !! Almost dead on to what I'm dealing with right now with uber.

I'm on the same level as you are as a ride I use Uber pretty much everyday over 1100 rides, to wake up to a charge of $92 so I seek help from the so call supposed support team I provided all the info the asked and a screen shot just to get a response from Uber saying my account is suspended due to me violating the terms and conditions. .I'm beyond irritated that the company is allowed to rip people off

View more comments
ID
#1930565 Review #1930565 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Uber Mobile Application
Yesterday I placed a request for an Uber to take me to work. I did not see the Uber at all. I received a text message that the Uber left. There was no way to contact the Uber driver at all. I was not given an explanation. But I was charged. I could not leave that Uber...
View full review
View full review
ID
#3275768 Review #3275768 is a subjective opinion of poster.
Cons
  • No contact over phone
  • Took payments
  • Left in cold no driver
Loss
$50
Preferred solution
Full refund
New Reviewer

Uber Driven is a Thief

My Uber Driver yesterday stole my cell phone and I will proceed with a police report. I am 100 % sure my cell phone was there and they informed me was not. I demand for investigation and this person to not drive Uber Ever Never again. My email is zenon. aysha@***.com The phone number that I cant use is (407) 558-**** Call me at (407) 837-**** which is my mothers phone. I will do this public with media and social media if its necessary to avoid this to happen again. The worst enemy Uber just gain.

User's recommendation: Nver use the driver again and fire him.

View full review
ID
#3275752 Review #3275752 is a subjective opinion of poster.
Location
Saint Cloud, Florida
Loss
$1000
Preferred solution
My cell phone back!! Police report with complaint will be done

Fraudulent account

My phone was stolen and someone is using my info to schedule rides. The old phone number needs to be deleted. 216856****. I've updated my email password and have signed in with a new numver
View full review
ID
#3275292 Review #3275292 is a subjective opinion of poster.
Location
Brecksville, Ohio
New Reviewer

Unprofessional people

Uber - Unprofessional people
The driver refuses to go to the destination and keeps disconnecting the call. And then Uber has the audacity to charge money from the customers without any fault of theirs.

User's recommendation: Not recommended.

View full review
ID
#3275123 Review #3275123 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund
New Reviewer

I have been trying to dispute unauthorized charges on my account for two days. I am getting nowhere on this. I would have expected more from your company.

Someone who was not authored to do so signees me up for a monthly program for $24.99 a month. I have not used In quite awhile. We are experiencing very serious health issues. I did not check my auto pay account until yesterday and found out Uber has been paid for this program for many months. I have tried for two days to try to get this monthly charges cancelled and reimbursement. So far no one has helped me and I am totally frustrated.
View full review
ID
#3274688 Review #3274688 is a subjective opinion of poster.
Location
Palm Beach Gardens, Florida
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
To be sure that I am not charged for drivers that did not come to the pickup location. The first driver this morning and then again this afternoon. I would like you to contact me directly to discuss this. Please leave a call back number. I never saw the person this...
View full review
View full review
ID
#3274414 Review #3274414 is a subjective opinion of poster.
Pros
  • Never came to get me
Cons
  • Strange changes
  • Hard to speak to a rep
  • App is difficult
Preferred solution
Full refund

Unauthorized charge of $99

Signed up for a free trial of overpass and cancelled/deleted my trial before my trial expired but an unauthorized charge of $99 was charged to my checking account
View full review
ID
#3274072 Review #3274072 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer
Hello Team, I have booked a package deliver from one place to another, please find the below complains - 1. Firstly, I have booked Activa as I had to keep in a bag in the front of Activa ( Scooter ), But when the rider arrived its totally a different bike. ( When asked...
View full review
View full review
ID
#3274035 Review #3274035 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Cons
  • Unwanted charge and no access to app
  • No customer service representative to help
Loss
$100
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I placed an order with UBER EATS at Taco Bell on Tuesday evening. I was never treated so poorly by any driver ever!!!! First off, every time I use UBER EATS I have an issue of one thing or another. Never once have I had a smooth order. This time the driver could barely...
View full review
View full review
ID
#3273966 Review #3273966 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Price reduction
New Reviewer

They Cancel my ride without my approval did not call and let me know that they were outside my phone said one minute he was not in front or in back of my apartment I would like to receive my money bac

My driver do not wait he was not at my apartment I looked in the back and the front my ride Got canceled the driver did not call me I was sitting in front I would like my money put back on my card because I never received my ride
View full review
ID
#3273887 Review #3273887 is a subjective opinion of poster.
Location
Bloomington, Minnesota
Loss
$7
Preferred solution
Full refund
New Reviewer

Abuso

inefficient service, abusive drivers, and assistants that you can never contact or resolve your abuse problems

User's recommendation: Nooooooo never.

View full review
ID
#3273605 Review #3273605 is a subjective opinion of poster.
Location
Howell Township, New Jersey
Cons
  • Nothing good so far all very bad service
Loss
$20
Preferred solution
Full refund
New Reviewer

Still messed up

Still messed up still messed up. Still messed up!!!!! You refuse to clear up my Facebook acct. now I have 2 and another with the wrong name Fix it. Get a phone number
View full review
ID
#3273367 Review #3273367 is a subjective opinion of poster.
Location
New Kensington, Pennsylvania
Preferred solution
My original fb account redtored
New Reviewer

Is that my house key is every important.

Is that when I was in the car I dons know if it fell inside the car so I decided that I need to call.
View full review
ID
#3273295 Review #3273295 is a subjective opinion of poster.
Location
Gulfport, Mississippi
Preferred solution
Lost item
New Reviewer

Dispute pending transactions

Somebody stole my credit card and used it to pay for a ride through Uber your guys's company I am trying to dispute the transaction made to my credit card please help me resolve this issue because I did not see any way shape or form get a ride through you guys ever
View full review
ID
#3273174 Review #3273174 is a subjective opinion of poster.
Location
Council Bluffs, Iowa
Cons
  • No customers services number about this they want online service
  • Difficult trying to get in contact with customer service
Preferred solution
Full refund

Driver took the payment via pahone pay and its showing not paid

Driver took the payment now showing payement not paid ... can't able to talk with driver and customer care
View full review
ID
#3273065 Review #3273065 is a subjective opinion of poster.
Location
Ghaziabad, Uttar Pradesh
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article