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Uber driver never showed up. My family and I waited for a uber which stated that the arrival time is 9 minutes, and we patiently waited for 45 or longer at the airport outside in the cold. We call the driver several times until he picked up and responded in an...
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#1299661
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UBER App Problems: *UBER GPS SNAFU* Uber app Won't/Can't get your location Correct! It places you about a quarter of a mile Away from your Actual Location. Drivers get lost takes 15+ minutes additional for your Driver to find you, IF they find you. UBER App has Major...
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#1297012
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Uber has my emails about the incident with an uber driving and texting, slammed on his brakes and both my knees slammed into his back seat! They emailed me twice stating someone would contact me, I’ve heard nothing from anyone and it’s been about 6 weeks or so since...
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2.5
#1287392
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Trying to figure out how to pre schedule uber

Nothing, I am just stuck and need support
#1282832
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I find it hilarious that Uber has been described as a company defined by the best programmers in the world when these IDIOTS send marketing blasts to my phone at 5AM !!!! NO CUSTOMER ON THE PLANET WANTS PHONES TO CHIME @ 5AM YOU IDIOTS!!!!!!! To 'opt out' of messages...
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1.0
#1282354
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Don't use UBER!!! They are spamming me and stealing personal information they do not have permission to and worse... wont do anything about it. I can't imagine what info they are taking from those who have their app or actually signed up with them! I tried contacting...
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1.0
#1282211
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I called for a car to take us to the airport from Henderson to Las Vegas. Our plane was leaving a 9:00 AM. I called at 6:00 AM. I still did not have a car at 7:30. I did get an e-mail from them telling me that I should upgrade my ride from $20.00 to the $40.00 rate so...
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Anonymous
Tani Pak

I'm a Uber drive myself and I would say most of their customer reps are indian and have no knowledge of customer service at all. The don't even know how to do simple calculati...

1.0
I didn't like
  • Never got picked up
#1282189
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Uber company

I used my app fir uber to do an advance oickup and driver arrived!!!! And charged. Never again
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1255097
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I don’t think I’ll be getting rides from Uber anymore. I took a ride 10 miles away from home where the driver passed my drop-off location and drove further away, causing me to be late to where I was going. I was charged over $40 for this. The trip on the way back home,...
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1.4
#1249081
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Contact UBER

Mailing Address:
Uber Technologies, Inc.
1455 Market Street, Suite 400 4th Floor
San Francisco, California 94103
United States
Phone:
(415) 801-4068
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UBER Products and Services

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UBER - Rude Driver that cancelled

I was letting the driver know where we were waiting for him and he responded by say “great keep waiting “ and cancelled ... I had choice words from him
#1243734
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