Uber - Refund problem
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New ReviewerSo I ordered from Uber eats taco. Bell but they only put 5 tacos instead of 12 so they were supposed to refund 21.52 the problem is Uber snatched another payment that Sunday for 25.82 and they were not supposed to they say transaction never went threw my bank says different and they claim they refunded it back the problem also is that because Uber snatched 25 extra dollars from me I called my bank they cancelled the card that was supposed to be refunded they keep saying they have recipes so do I I have nothing pending it's been 3 4 days I no longer have the card that made transaction or purchase it got cancelled from my bank and I have proof of new bank card number and 25 dollar transaction that they say never went threw but did I will never use Uber again this the second time I had this problem of them processing extra payments they act like they don't comprehend wat I am saying about me not receiving refunds because my card was closed down if nobody will refund me we will have a problem and I will go over y'all heads because it should have never been with drawn with out permission and I have proof of everything they still keep going around the question
User's recommendation: Dump Uber get lyft.
Monetary Loss: $47.
Preferred solution: Full refund.
Uber Pros: Non resolution.
Uber Cons: Im thinking lyft for now on.
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