New Reviewer

Thursday night the Uber driver dropped me off at the wrong hotel &;;;;;;;;;; I tried to call him to come back but it wouldnt go through . So I had to get another Uber to take me from the wrong hotel that the other driver dropped me off at to the correct hotel that I was staying at.

Hed entered the wrong location of the Hilton then dropped me at the wrong one. Theyre about 2-3 miles apart. And the 2nd trip was also charged more due to it being after 10pm when it was booked. Ive been trying to get a refund since Thursday but the thing the automated message keeps saying is that they refunded $.60 cents b/c of my wait time!

Thats not what Im asking & have a problem with!

Theyre not even reading the issue! There isnt an option to speak with a person on the site & theres not customer service number.

Location: Benton, Kentucky

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Uber Reviews

  1. 4850 reviews
  2. 989 reviews
  3. 693 reviews
  4. 420 reviews
  5. 365 reviews
Uber reviews