Uber - Who used my card

Jul 13, 2020

Someone used my debit card to pay for rides on these dates,6/11,6/11,6/11,6/11,6/12,6/12,6/126/12,615,6156/156/156/15,6/15,6/15,6/16,616 in the amount of 264.49,I contacted my bank,they need to know who rode and where this person went,I'm on social security and can not afford this please get back to me

2 comments

Comment

2 Comments

Maggie Grant

Maggie Grant
Jul 28, 2020

Travel Expert

According to Uber Help, if your account has an unauthorized charge, the following may apply:

A "pending" charge may be an authorization hold that will eventually drop off your account. It won't ever be charged;

A friend or family member used your account. Check with them if you can;

A cancellation fee. Check your trip history. Cancellation fees pay driver-partners for the time and effort they spend getting to your location.

If you have more than one unknown charge, tell Uber about the charges in the "Share additional details" box while submitting your request at help.uber.com.