Terra C Ycu
Verified Reviewer

Uber - Are they going to resolve my account issue

My account was deactivated I can't even log in to my account I don't know why I have an important appointment tomorrow apparently I'm not going to make it I went and purchased an Uber gift card today went to go load it up on my Uber account and my account was deactivated so now what do I do not a *** happy camper cuz now I'm going to miss my important appointment tomorrow I know this is not going to get resolved tonight so I'm going to miss my appointment I've been on the phone for hours trying to get in contact with Uber but nope either you pay with a credit card or email them or there's no way to contact them person to person phone call nothing I've been looking for hours but nope now I have to miss my important appointment because of uber having poor contact service customer care service any kind of service

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Shaniece Zmj

I downloaded the Uber driver app, but I can only get Uber eats calls. Why? My name : [PERSON_NAME] Email : 1968kimsw119@***.com Contact : 334 398 ****

Maggie Grant

Travel Expert

According to the 'Why is my Uber account disabled?': A guide to Uber account deactivation, and how you might get your account back' article posted at businessinsider.com, Uber account can be diactivated because you violated one or more of Uber's community guidelines. In some cases, deactivations can be reversed by taking improvement courses, appealing to Uber, or updating out-of-date personal information.
As stated at ridester.com, serious complaints like sexual harassment and driving under the influence may lead to permanent deactivation.
According to the 'Can I reactivate my uber account?' article posted at ridesharingdriver.com, in some situations, you can reactivate your driver account if you correct the issue that got you deactivated and diligently follow up with Uber via email or in person. If you've been deactivated due to low ratings, please contact Uber or search help.uber.com to see if a quality improvement course is available in your area.
You may try to get more information about your deactivated account by contacting the Uber customer care team at (800) 353-8237 (toll-free number).

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