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Lilit A Ohm
Verified Reviewer

I've heard about "Uber Connect" but I'm unsure exactly what it is

Top question

I've heard about "Uber Connect" but I'm unsure exactly what it is. I tried searching for information on my own, but I couldn't find a clear explanation. Can you please tell me what Uber Connect is?

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Jack Nolan

Auto Expert

Uber Connect is a feature that allows you to send items to friends, family, or colleagues using Uber's reliable transportation network. It's a convenient way to have packages, documents, or other items delivered quickly and securely. Just request an Uber Connect through the app, follow the instructions, and your item will be on its way.

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Preet K Zjq
Verified Reviewer

What is the difference between Uber sedan and uber premier sedan

What is the difference between Uber sedan and uber premier sedan? Is uber premier sedan is comfortable for 4 person with 2 suitcase?

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carlo h Mcg

my UBER account saying i owe a company money witch i don't this is fraud one amount of Money is £36.31 and the other is for £29.38 please help me

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Anjaly M
Verified Reviewer

How can I get my money back

I need my money back i. Had paid twice for previous trip.

Through cash on that same day and today also they told there was a pending amount of the previous trip.i already paid 450 cash to that driver for the previous trip. Then why today they charged extra for previous trip.

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Sherlyn Cfi

I have not completed my ride, I had paid already and driver have made it completed, but still he have done and I am asking for refund but no proper response in help and I am trying to customer service number not getting connected.

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Glenn A Hbl

I left my phone in drivers car

Left phone in drivers car and how can I get my phone back the account is under phone number 314307**** and I got picked up from Denny's st Charles and got dropped off at 5 Jamestown rd st peters

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Guest

According to the website Uber charge $15 to retrieve lost items cause it is taking up the time of the driver, when the customer should be more careful with there items. Uber is not a taxi service. For future reference.

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Vaishnavi R Jxh
Verified Reviewer

The app is asking me to Rs.442

I don't know the reason why the app is asking me to pay Rs.442.95 to be very precise.I have paid all my previous rides money with total fare.So i want to know the reason why is it asking me to pay,and i request you to remove whatever it is charging me in the app as i paid to all my previous rides.I hope this issue gets solved quickly and.The one app i trust is Uber and it itself is telling me to pay Rs 442 which is very dissapointing.

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Guest

Yea, this is not the actual Uber website, so your complaint is going unnoticed. uber.com would be more suitable for your complaint.

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Lynda M Rgn
Verified Reviewer

Why my cache out return

Hi my name is Lynda I work for uber I trying to cash my money out last week it returned I want to know why? Please

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Guest

Yea, this is not the actual Uber website, so your complaint is going unnoticed. uber.com would be more suitable for your complaint.

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Karthi A Ept

Why deactivate my account???

My car number {{Redacted}} ,I cannot go to online??,I want go to online,Pls reactivate my account ,Pls help

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Guest

Yea, this is not the actual Uber website, so your complaint is going unnoticed. uber.com would be more suitable for your complaint.

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Edward G Dcp

Can I please pay cash for a ride

I don't have a. Credit card

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Edward G Dcp

I am trying to pay cash I've been trying all night to get ahold of somebody and nobody has been helping me I wish somebody would get back to me and let me know what is happening can I pay cash for a ride

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Krystal S Gyt

Account blocked

I want to know why my Uber Account is blocked to drive and do deliveries. I just went to go get inspection yesterday.

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Deepak V Ldo

Main Deepak Verma Mera account 3 se 4 month Purana hai 30 August ko Ho Mera account hang kar liya gaya tha jo ki mera account ab recover ho gaya hai lekin abhi Mera account time mein online nahin ja pa raha hun customer care ke number per main call karta hun aur baat karta hun tu mujhe galat jankari de jaati hai is corona ka cal mein kya is company ki taraf se jitne bhi driver Hain hai un sab ke liye yahi ek Tarika hai pichle ek mahine se main online nahin ja pa raha hun aur drive nahin kar pa raha hun aap log hamare samasyaon ko samajh sakte hain isko corona kal mein please meri request hai ki mera account open kiya jaaye aur main online Japan

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Patrick S Fco

Does Uber cover Mt Washington ky

Need to get to Louisville ky airport tomorrow should I reserve a ride or wait till tomorrow to order on the app?

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Maggie Grant

Travel Expert

You can access Uber and Lyft 24 hours a day, 7 days a week in Lexington, KY depending on the availability of drivers in your area at the time of your request. To check the availability of cars at Mount Washington, log in your account at Uber app.

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Paul S Ett
Verified Reviewer

How can l get my refund

Taxi driver charge extra money from my account Saturday night

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Maggie Grant

Travel Expert


According to Uber refund policy if you believe being charged incorrectly, you should submit refund request with the details. You can send it via your account at Uber app.

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Jennifer L Qmy

I live in elberta Lillian Alabama how do I get a ride

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Maggie Grant

Travel Expert

As stated at uber.com, you should be able to get a ride via the Uber app.
If you need any assistance with your ride, please contact the Uber customer care team via the support form in the Uber app.

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Dharminder S Mcg
Verified Reviewer

I singing in Uber but I am not received a 4digital number can you help me please

I am not Receive 4Digital code can you help

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Maggie Grant

Travel Expert

According to Uber FAQs if you didn't get a code your phone number may be entered incorrectly. Edit your phone number and tap "Resend" on the verification screen to ask for a new code. Your mobile carrier may be blocking the short code SMS that Uber uses to contact you. Please contact your mobile provider to confirm that short code SMS is enabled for your mobile account. If you still haven't received a verification SMS after checking both of these, please share your mobile number with Uber customer service.

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Kevin K Jhq
Verified Reviewer

why does my credit card keep getting charged every month ??? ///

my c.c. keeps getting charged $14.99 per month and I don't know why. My cellphone account is 617.590.1891.

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Maggie Grant

Travel Expert

If you see an unfamiliar charge from Uber on your credit card or bank account you should contact Uber customer support. You can reach them via Uber app and click support there.

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Georgia K Boj
Verified Reviewer

How do i get my refund

From uber pass

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Maggie Grant

Travel Expert

According to reddit.com to get a refund from uber pass you should:
  • go on the app that's on your phone,
  • go to the icon that pulls down the menu,
  • click "Help",
  • go to "Account and Payment Options",
  • click "Uber Pass", "How do I cancel my subscription", then at the bottom where it says "Share Details", type your issue in and "Submit".

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Shauntel F
Verified Reviewer

When can I receive my order

How soon will I receive my order

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Maggie Grant

Travel Expert


According to Uber Help, the time estimate you see combines how much time it typically takes the restaurant to accept and prepare an average order, and how much time it should take for your food to be delivered to your address.
Actual delivery times may fluctuate depending on how busy the restaurant is, how large your order is, traffic conditions, and other factors.
For scheduled orders, you can order anytime up to an hour before the desired delivery window and as much as a week in advance.

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Jazmine C Ieu

Why did I have money taken off my card when I wasn’t even a member and I got charged 25 dollar

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Maggie Grant

Travel Expert

According to Uber Help, if you didn’t use Uber and was charged, you should contact Uber Customer Service and provide them with full details regarding your issue. You may try to reach out to them:
  • via the company social media networks.

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Bryan M Xpl

How do you Recover your account ?

I have been having The trouble time Trying To figure out How to contact Uber Without using the app And Without using My phone number. Let me clarify I have a new phone number As well as A credit card Number Every time I try to find a way To contact Uber They want my old numbers To verify my account But I do not remember those numbers At all And There is no way For me To get those numbers back So what do I do ?

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Maggie Grant

Travel Expert

According to the Uber help section, if you cannot enter your account and you have a new phone number and credit card number, you should contact the Uber customer care team for assistance. They will need to verify some details before they recover and reconnect you with your account. You should be able to reach out to them:
  • by phone at (800) 353-8237 (toll-free number within the United States);
  • via the company's social networks.

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Anita G Sgp

I can not access app because of my phone can I get an Uber?

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Maggie Grant

Travel Expert

According to the Uber help section, to request an Uber ride without the app you can use the Uber website:
  • create the account on the Uber website;
  • enter your phone number to log in;
  • set the pickup location and destination on the map;
  • select the type of ride you would like, check the price, and confirm the ride.

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Bryan M Bjv
Verified Reviewer

Background is complete why is my my account not actiivated?

Background is complete i asked a million times if bc of my background if i am allowed to drive for you guys how come i can not get any awnsers id like to work PLEASE . i was told i could start delivery on the 22nd of January and still am not able to please my children are starving.

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Maggie Grant

Travel Expert

According to the Uber help section, you should receive a text and email from Uber when your account has been activated.

If you have not received a notification yet, please follow these troubleshooting tips:
  • go to your profile page and you should see what steps remain to activate your account;
  • make sure that all of the required documents have been uploaded to your profile;
  • if you have already added all the required documents, please wait 48 hours for their verification;
  • sign the agreement and add a profile photo to complete the signup.

To get more information about why your account has not been activated yet, please contact the Uber customer care team:
  • by phone at (800) 353-8237 (toll-free number within the United States);
  • via the company's social networks.

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