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2.0

This is not the first time you do this to me, reserving an Uber at night and receiving 2 the next day one 1 go with the next gets cancelled and I have to pay. The first time I did, because I did not receive any information or see my reserved ride, and I cancelled the ride and still had to pay.

This time I only reserved 1 ride at 7:00am, saw him on my map, then at the time he was supposed to arrive the ride changed to a different person who will be coming at 7:30am I also asked not to come and my Uber is at 7:00am to the airport not 7:30am. But he still came and I was charged for the cancellation.

I will ask my Bank to cancel this payment. I will not pay for a car I did not ask for

Preferred solution: Full refund.

Location: Portland, Oregon

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