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I have received a refund of rs 35 from uber in my paytm account. But i want full refund because i paid rs 51 in cash.
So i want rs 51 back.
Also..please clarify if the fare of rs 59 deducted from my paytm was correct for the ride taken today morning to drop my son to school. Because app was showing rs 28 and when ride ended it deducted and showed charge of rs 59. Nominal change of rupees 1 or 2 is ok and normal after ride ends. But such big change like double or more than double is something unacceptable and looks like cheating customer.
This thing happened yesterday also. Till my son left from home with uber motto it was showing rs 30 and when ride ended at school gate it charged rs 51 in cash which my son was compelled to pay and he paid. Poor child was not able to communicate with me because carrying phone is not allowed in school. Drivers know that parent has booked ride with their mobile and parent is at home.
So please resolve this issue.. kids felt confused, helpless and cheated.
User's recommendation: Do not pay through paytm to uber.
Product or Service Mentioned: Uber Vehicle Driver.
Monetary Loss: $51.
Preferred solution: Full refund.
Location: Lucknow, Uttar Pradesh
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