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Hello

My name is reem and Im from Egypt.i have a big issue with a driver here in Egypt and I called the customer service in Egypt without any reply.Im writing this email and i hope to get my rights from this driver. I bought some stuff from shopping center and I called uber to go back home , I put my stuff in cars trunk and when I arrived home I asked the driver to open the trunk but unfortunately he drives away quickly with my stuff.

I tried to call him many times but no answer.

I sent an email to customer support to help me back my stuff back. They reached the driver and already the driver called me the next day.The driver then told me to pay money to get my stuff back again although its not my fault its his fault.

Uber Pros: Sad.

Uber Cons: Careless, Trying to get help from customers services.

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