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Update by user Aug 08, 2021

THIS ISSUE WAS NOT RESOLVED, YET IT’S SAYING IT WAS!!!

Update by user Aug 08, 2021

CHECK HER ROUTE HISTORY, THE MAP WILL SHOW SHE NEVER CAME TO MY PICKUP LOCATION!!!

Update by user Aug 08, 2021

THE DRIVER DID NOT PICK ME UP, CHECK HER TOUTE HISTORY!!!

Original review updated by user Aug 08, 2021

I paid for a ride, but my driver Kimberly never showed up. My card was charged $11.14, at 11:40pm, on Saturday, August 7, 2021, and I need a full refund.

According to the notes in my app, the driver claimed they picked me up at 11:52pm, and dropped me off at 12:08am, but they didnt. I was still sitting in the same place stranded, waiting on the driver to come. I tried reporting this through the app, but I havent been able to get the proper assistance. It should be a simple process to report this issue, but its not.

Please give me a call ASAP, to resolve this issue.

I want my refund, and I want someone to contact the driver to get an explanation!!! This makes no sense at all, and if you look st the map it will show that she never came to my pick up address!!!

Product or Service Mentioned: Uber Vehicle Driver.

Monetary Loss: $11.

Preferred solution: Full refund.

Uber Pros: Need call back number.

Uber Cons: Charging me without getting me a ride, Hard to speak to a rep.

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