I placed an order this morning and there was no way to contact the person after she told me she left. She never came to the location. I had to call another Uber. The 3:05 also never came.
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New ReviewerTo be sure that I am not charged for drivers that did not come to the pickup location. The first driver this morning and then again this afternoon.
I would like you to contact me directly to discuss this. Please leave a call back number. I never saw the person this morning. I had to request another Uber which made me late for work.
Then after work I requested a third Uber. The driver also never showed up. I was left standing outside for an hour. I finally contacted him by telephone and he told me that I would not be charged for this FARE.
I had a miserable experience today outside waiting for these drivers that never showed. I would like to ask for a full refund.
Also I would like your confirmation that I will not be charged for the two drivers that never came. I was forced to give a tip I would like that refund it also.
Preferred solution: Full refund.
Uber Pros: Never came to get me.
Uber Cons: App is difficult, Hard to speak to a rep, Strange changes.
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