New Reviewer

I took an Uber from Cranston Rhode Island on November 3, 2021 which was just yesterday the original charge was 100 and either 50 or 155 and some change anyhow on the ride I applied one stop at my bank also in Danvers right around the corner from the hotel the price went up understandable it went to all of that OK so I think I was about three dollars short of the total price that shouldnt have been a problem either because my bank will cover my overdraft fees so now here we are today Im trying to use my Uber and I ordered the road and its telling me I have outstanding balance of $177 from yesterdays ride Im at a loss though because when I order any ride from Uber you guys put a hold on my card right there immediately once you put a hold that money cannot be touched by me or any other merchant so Im lost as to how and when you guys did not get your money when clearly the hold was placed on my card for me to even get a ride in the first place

User's recommendation: My recommendation to any future customer don’t put your bank card on Uber just go via Uber gift card cause there’s always something with these folks.

Monetary Loss: $177.

Preferred solution: I would like to see more professionalism from Uber and it’s associates representatives workers all of the above.

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