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I have been charged a a huge fare amount than what was shown in the app. It showed Rupees 135 in the app but I was charged Rupees 389.
This happened due to the inconvenience of the driver as he took a longer route thand normal and was pretending at the end of the trip that your fare is amount is too high but you have to pay I can't help. I have been using uber past 3 years and I never faced such an inconvenience. I have faced same issues 3 4 times and the issue was that I paid the driver via cash but he did not take it to the notice of uber and I has to pay that charge again when I was about to go for next ride and 2 times happened that I paid the driver via online payment mode when the option selected was via cash and again the driver did not show up for that amount and I had to pay again in the next ride. I had complaint uber India many times but only 1 of my issue was resolved and I was refunded with the amount.
I want you to take necessary action and kindly refund me the amount. Thank you
Monetary Loss: $211.
Preferred solution: Full refund.