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Just to be clear, I DO NOT HAVE AN UBER ACCOUNT!!!

I have two fraudulent charges to my debit account and I live out of the country. I contacted support@***.com which doesn't work. None of their help desk info is helpful because its geared towards those who have accounts. Uber is a successful company which makes money. Uber invest in providing customer service for your customers or non-customers such as myself. I would rather give my money to a local cab company than give it to a shameful greedy company such as Uber.

Just to be clear, I DO NOT HAVE AN UBER ACCOUNT!!!

Just to be clear, I DO NOT HAVE AN UBER ACCOUNT!!!

Just to be clear, I DO NOT HAVE AN UBER ACCOUNT!!!

Thank you

Reason of review: Fraudalent Charges. I DONOT HAVE AN UBER ACCOUNT!!!!.

Monetary Loss: $20.

Location: Miami, Florida

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Guest

10/5/18 charges by Uber without an account. No way to contact customer service by phone or email to inquire what city card was used and stop charges with my credit card number.

So now Iโ€™ve had to cancel my card and wait for new card and account number (5days)!

Uber needs to provide an email for non customers. I too shall not ever use Uber services.

Guest
reply icon Replying to comment of Guest-1575871

I am going through the same thing. The fraud division of my bank is investigating.

I dont know what city the uber charges were made either.

The worst part is waiting for a new bank card and this happened Friday so my weekend was over before it began. :(

Machele Imf

When you insist on using a dangerous method of payment, ie., a debit card you can be financially compromised. Best to use a credit card.

Guest
reply icon Replying to comment of Machele Imf

Sir everyone uses a Visa or MasterCard debit card through their banks nowadays. Obviously the bank is investigating but the point of the post was to contact Uber to investigate the charges and hold whomever accountable.

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