Uber - Extra charge of the ride
Sir/Ma'am
In regard with my trip on Saturday noon, from Rajouri Garden to Gurgaon, I would like to bring to your notice that the cab driver charged extra even after the surge was added to my bill.
I was shown that the cab rate would be Rs. 554.
Then, at the time of payment, the unnecessary surge amount was charged, adding upto the total amount of Rs. 765.
On top of that, the driver took extra Rs.100 from my uncle, who is above 80, taking advantage of their age, without mentioning the actual amount shown in my bill.
This is not only unfair, but also a serious case of cheating.
It is requested to take some action against this case, else I have to take legal measures.
Regards
Sanjeev
Location: Delhi, National Capital Territory Of Delhi
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