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Dear UBER Management

I am very much annoyed for not able to get the booked service for nearly 1 Hour and finally had to arrange alternate service available on 1st April 2022, I feel that Uber had made me April Fool

I had Book Cab From Pune to Mumbai Cab No. MH03AX0710 Driver Name Ajaz was supposed to arrive at pickup point in 4 Minutes, but he never turned up or replied to my calls on given No.

finally after 30 Minutes I booked another cab through Uber Cab No. MH01BT5404 Driver Zain Uddin the result was same he also never replied to my several calls.

Finally I was Fed even calling Uber

I think this is serious matter for a UNIVERSALLY RENOWNED Organization like UBER

Awaiting your reply in the matter

Location: Surat, Gujarat

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