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I scheduled a ride over 2 hrs in advance and even received an email confirmation of Ride Is Booked! from UBER.

The confirmation stated the pickup time estimation, my CORRECT address of pickup, destination address also cost of trip!

Then DRIVER DID NOT SHOW UP TO PICK ME UP!!!! I waited at the end of my drive way just in case they were lost for 30 minutes!!

I then received a notification from UBER they requested access to my PayPal acct.-Im assuming to charge me for trip I never took!!!

I am furious and disgusted with UBER. I cannot depend on you apparently. I had a Physical Therapy appt that I desperately needed.

I am in a lot of pain from a motor vehicle accident with compression fractures in my spine.

I have used UBER in the past with no issues. I will NOT be using you again.

User's recommendation: I DO NOT RECOMMEND UBER.

Preferred solution: Apology.

Uber Pros: Accessible in cities.

Uber Cons: Not dependable in rural locations.

Location: Milpitas, California

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