Contact Uber Customer Service
Uber Phone Numbers and Emails
Toll-Free Number:
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(800) 353-8237
Customer Service:
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(800) 593-7069Drivers Support, USA
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(833) 873-8237Riders Support, Arizona and Florida
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+61 130 009 1272Drivers Support, Australia
Uber Emails:
Contact Information
Uber Website:
Uber Help Center:
Corporate Office Address:
Other Info (opening hours):
Legal Department
1515 3rd St.
San Francisco, CA 94158
Fax:
How Good is Uber's Customer Service?
I don't like the fact money keep coming out my account...
Can't get Uber with my email address keeps saying it is connected to another account
They resolved my issue quickly
Call was disconnected and they never called back. I’m not happy with this.
A complete joke. The only communication they have is complaints from drivers. Everyone else can buzz off. A company that just does not care.
I got to push one for English! Which first pissed me off! Theme after stating why I was calling , the “ recorded Voice” told me that they would connect me with “ probably some other recorded voice that maybe could help” but NO! The AI cut me off !!!
Nice try ! You managed to *** me off even more!
I’m DONE!
Summary of Uber Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Uber?
Payments and Charges Question:
- “Charges to my card from uber, ive never used uber”
- “Billing”
- “I need to speak to an agent… Trying to enter a payment that is valid, and my app won't except it.”
Account Question:
- “I can't access my account I need to change my phone number”
- “Can't log in to uber”
- “UBER locked me out of my account and app.”
Request for Information Question:
- “I Need to talk one on one”
- “I just need to talk over the phone”
- “Free Uber rides need help signing up”
Cards Question:
- “Stolen card”
- “My card and my son's card was blocked since last August and I don't know why. All attempts to reinstate it proved abortive and no one to call. I would like for our cards to be restored.”
- “Over charging my card”
Activation/ Cancellation Question:
- “Reactivate account”
- “You canceled my ride and charged me”
- “Canceled ride.”
Refund Question:
- “Uber took my money, I need a refund!”
- “Refund”
- “They have not refunded my money from a canceled ride”
Product/ Service Question:
- “No food”
- “I am trying to order a Uber”
- “My friend had call me a Uber last night to and from his house and I left something in the Uber and my friend said that he connected you'll and the driver were going to bring it back”
Shipping and Delivery Question:
- “Did not get my order”
- “I didn't get Uber but you charged me!”
- “Sending cars to wrong address!”
Staff Question:
- “I was just gonna chat with a customer service representative set my background check was OK now I'm getting a text saying my account was deactivated do the background don't understand”
- “Uber deny my service”
- “Terrible service giving me the runaround”
Website/ Application Question:
- “Uber application”
- “App problems”
- “Application issues”
Employment Question:
- “Job inquiriy”
- “Job verication”
- “I need to verify my past employment”
Return/ Replace Question:
- “They took my money and won't return it”
- “Return money”
- “Change acount info”
Other Question:
- “I forgot my cell phone in the Uber”
- “Worst responce feom uber”
- “Problem with booking”
About
, , ,
Uber is a ride-hailing and transportation company that operates in over 600 cities worldwide. The company was founded in 2009 by Travis Kalanick and Garrett Camp in San Francisco, California. Initially called UberCab, the company's ability to leverage smartphone technology to connect riders with nearby drivers in real time drove its early success. Over the years, Uber has expanded its service offerings to include ride-hailing, food delivery, bike-sharing, and even helicopter rides in select cities.
Uber's niche is providing affordable and convenient transportation to people who need it. With its easy-to-use app and cashless payment system, Uber has disrupted the traditional taxi industry and become a popular alternative for many people. The company has also introduced features like UberPOOL, which allows riders to share rides and split the cost with other passengers going in the same direction, making it an even more affordable option.
Uber's clients are diverse and include both individuals and businesses. Many people use Uber for their daily commute, while others rely on the service when traveling to new cities or needing a designated driver. Businesses also use Uber to provide transportation for their employees or customers, and the company has even launched a separate service called Uber for Business to meet these needs. Uber has become a household name and a ubiquitous part of modern transportation.
Uber is ranked 108 out of 483 in Auto category
USA, Worldwide, Asia, Other, Canada, UK, Australia, Europe
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