Uber Phone Numbers and Emails

Toll-Free Number:

  • (800) 353-8237
Send Message

Customer Service:

  • (800) 593-7069
    Drivers Support, USA
  • (833) 873-8237
    Riders Support, Arizona and Florida
  • +61 130 009 1272
    Drivers Support, Australia
  • +649 888 0766
    Drivers Support, New Zealand
  • +2 780 017 2957
    Drivers Support, South Africa and Kenya
  • +44 808 169 7334
    Drivers Support, UK
  • +2 780 017 2956
    Riders Support, South Africa and Kenya
  • +9 714 328 9901
    Riders Support, UAE
  • +44 808 169 7335
    Riders Support, UK
  • +9 714 880 9202
  • +44 808 189 7190

Complaints/ Feedback:

  • (800) 664-1378
    Zero Tolerance Complaint

Uber Emails:

Business Customer Service
Uber For Business
Complaints/ Feedback
Customer Service
General Info
Investors/ Franchising
DMCA Inquiries, Initiating Arbitration
Claim Your Business
More phone numbers and emails Less phone numbers and emails

How to Contact Uber?

Most Popular Number:

(800) 353-8237
Total calls: 154 135 Issues resolved: 4 676 Last call: Jun 4, 2023

What Is an Uber Customer Service Telephone Number?

If you need to contact Uber's customer service, you can do so by calling the Uber customer service number for riders, which is 1-800- 873-8237. This phone number is available 24/7, so you can contact Uber at any time with questions or concerns about your account or rides.

If you're a driver for Uber, you can call the Uber helpline number at 1-800-593-7069 for assistance with your account or to report any issues. If you have a complaint about a specific ride or driver, you can report it through the app or by calling Uber's complaint phone number at 1-800- 664-1378.

For businesses using Uber's transportation services, there is a separate Uber for Business phone number at 1-833-305-4871. This number is available 24/7 for assistance with setting up a business account, managing expenses, or resolving any issues.

How to Chat With Uber Support?

To chat with Uber support as an Uber driver, you can use the Uber driver support chat feature available on the Uber website. Here are the steps to access chat support:

1. Go to the Uber website and log in to your driver account.
2. Click on the "Help" button in the menu on the top right-hand side of the screen.
3. Scroll down to the bottom of the Help page and click on "Contact us".
4. Select the issue you need help with and follow the prompts to find a solution.
5. If you can't find a relevant answer, click on the "Call or Chat with support" button.
6. Select "Chat" from the available options and a chat window will open up.
7. Type in your message and wait for an Uber support representative to respond.

Note that the Uber chat support feature is only available at certain hours of the day, so you need to check the availability before using it. If you prefer to speak with a representative over the phone, you can find the Uber chat line number in the "Contact Us" section of the Uber driver app or on the Uber website.

How Do I Contact Uber via Email Address?

To contact Uber via email, you can use the Uber complaints email or Uber support email address. The Uber complaints email is "support@uber.com", and you can use this email address to report any issues or file a complaint related to your Uber account or rides.

If you need general assistance or have questions about your account, you can contact Uber customer service by sending an email to the Uber support email address "support@uber.com." In your email, be sure to provide as much detail as possible about the issue you're experiencing or your question, including your name, email address, and phone number associated with your account.

Remember that emailing Uber may not be the fastest way to get a response, as response times may vary. If you need immediate assistance, you can use the Uber app or visit the Uber Help Center on their website to access real-time support through the app's chat or call feature.

How to Contact Uber Support in the App?

If you need to contact Uber customer service, one of the quick and convenient ways is through the Uber app. Here's how to contact Uber support in the app:

1. Open the Uber app on your device and sign in to your account.
2. Tap on the three horizontal lines icon in the upper left corner of the screen.
3. Select "Help" from the menu that appears.
4. Scroll down to the bottom of the Help screen and select "Call and Chat Support".
5. From here, you can choose to either call or chat with Uber support.

Alternatively, you can also access Uber's help center from the Help screen in the app. Here, you can browse frequently asked questions and articles to find answers to common inquiries or issues.

Contact Information

Uber Website:

Uber Help Center:

Corporate Office Address:

Uber Technologies, Inc.
1455 Market St., Ste 400, 4th Fl.
San Francisco, California 94103
United States

Other Info (opening hours):

Legal Department

1515 3rd St.

San Francisco, CA 94158


+1(877) 986-2104

Uber Customer Service Reviews

1.5 / 5
Canceled rides by drivers last night

Waited at the emergency room late night and 4 Uber drivers canceled my ride! Finally one picked me up. I cant reach customer service to complain. None of the...

Read full review
Charges Uber is sorry

Customer service is terrible!!! No phone number and I finally talk someone in a different department and they game me the run around! Uber has been charging my...

Read full review

How Good is Uber's Customer Service?

Katia Keg
Katia Keg
Feels Disappointed | Jun 03, 2023

I don't like the fact money keep coming out my account...

Read full quote
Terrionna Tsd
Terrionna Tsd
Feels Disappointed | Jun 02, 2023

Can't get Uber with my email address keeps saying it is connected to another account

Read full quote
Riyah Mcr
Riyah Mcr
Feels Neutral | May 31, 2023

They resolved my issue quickly

Read full quote
Jeffrey H Xqj
Jeffrey H Xqj
Feels Disappointed | May 29, 2023

Call was disconnected and they never called back. I’m not happy with this.

Read full quote
Michael R Zdp
Michael R Zdp
Feels Disappointed | May 29, 2023

A complete joke. The only communication they have is complaints from drivers. Everyone else can buzz off. A company that just does not care.

Read full quote
Feels Disappointed | May 28, 2023

I got to push one for English! Which first pissed me off! Theme after stating why I was calling , the “ recorded Voice” told me that they would connect me with “ probably some other recorded voice that maybe could help” but NO! The AI cut me off !!!
Nice try ! You managed to *** me off even more!

Read full quote

Summary of Uber Customer Service Calls

01:20 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Uber?

Payments and Charges Question:

  • “Charges to my card from uber, ive never used uber”
  • “Billing”
  • “I need to speak to an agent… Trying to enter a payment that is valid, and my app won't except it.”

Account Question:

  • “I can't access my account I need to change my phone number”
  • “Can't log in to uber”
  • “UBER locked me out of my account and app.”

Request for Information Question:

  • “I Need to talk one on one”
  • “I just need to talk over the phone”
  • “Free Uber rides need help signing up”

Cards Question:

  • “Stolen card”
  • “My card and my son's card was blocked since last August and I don't know why. All attempts to reinstate it proved abortive and no one to call. I would like for our cards to be restored.”
  • “Over charging my card”

Activation/ Cancellation Question:

  • “Reactivate account”
  • “You canceled my ride and charged me”
  • “Canceled ride.”

Refund Question:

  • “Uber took my money, I need a refund!”
  • “Refund”
  • “They have not refunded my money from a canceled ride”

Product/ Service Question:

  • “No food”
  • “I am trying to order a Uber”
  • “My friend had call me a Uber last night to and from his house and I left something in the Uber and my friend said that he connected you'll and the driver were going to bring it back”

Shipping and Delivery Question:

  • “Did not get my order”
  • “I didn't get Uber but you charged me!”
  • “Sending cars to wrong address!”

Staff Question:

  • “I was just gonna chat with a customer service representative set my background check was OK now I'm getting a text saying my account was deactivated do the background don't understand”
  • “Uber deny my service”
  • “Terrible service giving me the runaround”

Website/ Application Question:

  • “Uber application”
  • “App problems”
  • “Application issues”

Employment Question:

  • “Job inquiriy”
  • “Job verication”
  • “I need to verify my past employment”

Return/ Replace Question:

  • “They took my money and won't return it”
  • “Return money”
  • “Change acount info”

Other Question:

  • “I forgot my cell phone in the Uber”
  • “Worst responce feom uber”
  • “Problem with booking”


Related Companies

Ubereats, Postmates, Careem, UberHealth


Uber is a ride-hailing and transportation company that operates in over 600 cities worldwide. The company was founded in 2009 by Travis Kalanick and Garrett Camp in San Francisco, California. Initially called UberCab, the company's ability to leverage smartphone technology to connect riders with nearby drivers in real time drove its early success. Over the years, Uber has expanded its service offerings to include ride-hailing, food delivery, bike-sharing, and even helicopter rides in select cities.

Uber's niche is providing affordable and convenient transportation to people who need it. With its easy-to-use app and cashless payment system, Uber has disrupted the traditional taxi industry and become a popular alternative for many people. The company has also introduced features like UberPOOL, which allows riders to share rides and split the cost with other passengers going in the same direction, making it an even more affordable option.

Uber's clients are diverse and include both individuals and businesses. Many people use Uber for their daily commute, while others rely on the service when traveling to new cities or needing a designated driver. Businesses also use Uber to provide transportation for their employees or customers, and the company has even launched a separate service called Uber for Business to meet these needs. Uber has become a household name and a ubiquitous part of modern transportation.

Uber reviews and complaints

Uber is ranked 108 out of 483 in Auto category

Area Served

USA, Worldwide, Asia, Other, Canada, UK, Australia, Europe

Payment Methods

VISAMasterCardPayPalAmerican ExpressDiscover

Compare Uber To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

33903 reviews
Ola Cabs
29625 reviews
Lazada Philippines
7724 reviews
Write a review
Do you have something to say about Uber? What happened? What can we help you with?
Submit review Don't show this popup