Contact Information

UBER Phone Numbers

Toll-Free Number:

  • (800) 353-8237

Critical Safety Response Line:

  • (800) 353-8237


  • (415) 986-2104
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UBER Email:

Corporate Office Address:

Uber Technologies, Inc.
1455 Market Street, Suite 400 4th Floor
San Francisco, California 94103
United States



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Summary of UBER Customer Service Calls

00:27 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact UBER to Ask about:

Payments and Charges Question:

  • “Charged too much”
  • “Disputed charges”
  • “Unknown payment” , Review # 1711508

Account Question:

  • “Unable to login into my account”
  • “Unblock my Uber account”
  • “I am setting up my driver account & it won't accept any of my photos of my INS CARD, REGISTRATION, ETC.. IT KEEPS SAYING UNABLE TO CONNECT "Check your Network".”

Cards Question:

  • “I can’t use my card for my account”
  • “Someone is trying to use my cash app card that was stolen need more information for the police”
  • “Card issue”

Activation/ Cancellation Question:

  • “Activation”
  • “Deactivation”
  • “The guy never show up then i call him he never pick up the phone then he cancel” , Review # 1697878

Product/ Service Question:

  • “Insurance”
  • “I am trying to order a Uber”
  • “System issue”

Shipping and Delivery Question:

  • “I want to deliver for Uber”
  • “Wrong order”
  • “I'm an Uber driver and I got my vehicle towed while I was doing a delivery”

Website/ Application Question:

  • “Trying to do an application”
  • “Trying to see if they accept my application” , Review # 1700876
  • “App problems”

Request for Information Question:

  • “I can request any rides” , Review # 1700457
  • “Question about out state purchase a ride”

Refund Question:

  • “Full refund of my money for food I didn't recieve”

Employment Question:

  • “I need my w2”

Other Question:

  • “Angry”
  • “Lost items”
  • “Lost item”

UBER Rating Stats

1.7 out of 5 stars
based on 99 reviews
See all 178 reviews

Rating trend


UBER Terms of Service
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UBER Privacy Policy
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Top UBER Services

Taxi Service, Customer Care, Vehicle Driver

Top UBER Products

Debit Card, Account, Gift Card

UBER Pros and Cons

Pros: Convenience of uber, I use to love my uber drivers before this, Have been good in the past, Angry, Kind and cultured drivers

Cons: Uber deceiving practice with customers, Uber, No customer service, Never got picked up, Unprofessional driver

Related Companies



Uber Technologies Inc. is a large transportation network. It was founded by Travis Kalanick and Garret Camp in March 2009. Its headquarters is based in San Francisco, California, United States of America. The company offers the Uber mobile application. It is designed to allow riders connecting to drivers. Smartphone owners over 18 years can submit a trip request which is redirected to Uber drivers. Any order can be cancelled for free within 5 minutes after being placed. The service is available in more than 320 cities worldwide. The company provides a number of payment options including PayPal, Google Wallet, American Express, and Apple Pay. The company has over 3000 employees.

UBER is ranked 80 out of 618 in Transport category

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