Contact Uber Customer Service
Uber Phone Numbers and Emails
Toll-Free Number:
-
(800) 353-8237
Customer Service:
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(800) 593-7069Drivers Support, USA
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(833) 873-8237Riders Support, Arizona and Florida
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+61 130 009 1272Drivers Support, Australia
Uber Emails:
Contact Information
Uber Website:
Uber Help Center:
Corporate Office Address:
Other Info (opening hours):
Legal Department
1515 3rd St.
San Francisco, CA 94158
Fax:
Summary of Uber Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Uber?
Payments and Charges Question:
- “Over charged”
- “Payment related issue”
- “About payment”
Account Question:
- “Driver *** my account”
- “Help reactivating my account”
- “My acct as driver was closed. Was not allowed to work. BCS I had engaged in fraudulent activities. Thing is I never went out on a single food delivery. I want answers. You can choose to address this with me. Or I will contact pissed consumer & boyco”
Request for Information Question:
- “Need help with my background”
- “App is not confirming my ID”
- “Need to talk to someone”
Cards Question:
- “Someone keeps stealing money off my bank card I don't use Uber I have my own card and they keep taking money from San Francisco different states they're ordering food and I'm getting charged and I want this fixed this is the fourth time I call the fo”
- “Fix pay card”
- “Gift card issues”
Activation/ Cancellation Question:
- “My phone is break please my New phone activate”
- “Uber driver cancelled ride on me”
- “Deactivated account”
Refund Question:
- “Spend 30$ and save...on a online order...Sure if you only want two onion rings, not the main course THE burgers. Onion rings are still outside. PLEASE REFUND ME and grab the stuff on the porch. Before animals get into it.”
- “Refunds”
- “No show what a refund”
Product/ Service Question:
- “Need to leave additional tip but system won't let me”
- “Won't work”
- “Trying to order a uber”
Shipping and Delivery Question:
- “Didn't get all my order”
- “Missing items”
- “Order delivered wrong”
Staff Question:
- “Problem with uber services”
- “Driver behaviour was rude”
- “Horrible service”
Website/ Application Question:
- “Check application”
- “App not working”
- “Application support”
Employment Question:
- “Employment”
- “1099-nec or w-2”
- “1099”
Return/ Replace Question:
- “One of your driver has had my cell phone since march 3rd has admitted yo having it and refuse yo return it to me .”
- “Change address”
- “Item left in Uber car .. no return call from the driver after texting with your customer support team”
Other Question:
- “Taking money that I never gave permission”
- “Can't see my ride”
- “Did not refound me”
About
, ,
Uber Technologies Inc. is a large transportation network. It was founded by Travis Kalanick and Garret Camp in March 2009. Its headquarters is based in San Francisco, California, United States of America. The company offers the Uber mobile application. It is designed to allow riders connecting to drivers. Smartphone owners over 18 years can submit a trip request which is redirected to Uber drivers. Any order can be cancelled for free within 5 minutes after being placed. The service is available in more than 320 cities worldwide. The company provides a number of payment options including PayPal, Google Wallet, American Express, and Apple Pay. The company has over 3000 employees.
Uber is ranked 105 out of 456 in Auto category
USA, Worldwide, Asia, Other, Canada, UK, Australia, Europe
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