Uber Phone Numbers and Emails

Toll-Free Number:

  • (800) 353-8237
Send Message

Customer Service:

  • (800) 593-7069
    Drivers Support, USA
  • (833) 873-8237
    Riders Support, Arizona and Florida
  • +61 130 009 1272
    Drivers Support, Australia
  • +649 888 0766
    Drivers Support, New Zealand
  • +2 780 017 2957
    Drivers Support, South Africa and Kenya
  • +44 808 169 7334
    Drivers Support, UK
  • +2 780 017 2956
    Riders Support, South Africa and Kenya
  • +9 714 328 9901
    Riders Support, UAE
  • +44 808 169 7335
    Riders Support, UK
  • +9 714 880 9202
  • +44 808 189 7190

Complaints/ Feedback:

  • (800) 664-1378
    Zero Tolerance Complaint

Uber Emails:

Business Customer Service
Uber For Business
Complaints/ Feedback
Customer Service
General Info
Investors/ Franchising
DMCA Inquiries, Initiating Arbitration
Claim Your Business
More phone numbers and emails Less phone numbers and emails

How to Contact Uber?

Most Popular Number:

(800) 353-8237
Total calls: 147 614 Issues resolved: 4 500 Last call: Mar 25, 2023

How to Contact Uber Customer Service by Phone?

In the past, Uber did not provide a phone number for drivers and riders to call but now drivers can contact them on the 24/7 support line: (800) 593-7069 and riders on (800) 353-8237

What is Uber Email Address?

You can contact Uber through email support (support@uber.com) for any problems that you are facing regarding Uber.com car rental services.

How to Chat With Uber Support?

Uber customer service representatives are most active on the Uber Facebook page and their Twitter customer support page (@Uber_support). They also have an Instagram account where you can inbox your question.

How to Contact Uber Support in the App?

Uber encourages both drivers and customers to contact them via the in-app help feature. However, they provide various phone numbers through which you can reach their customer support. There is no direct Uber email address that you can write to directly but if you submit a complaint or question via the app they will respond to your email.

You can reach out to Uber via the app for a wide range of issues including trip issues and refunds, account and payment, Uber Eats, and sign-up issues among others.

Contact Uber support team through the Help section of Uber app.

- If you require immediate medical or police attention dial 911.

- If you do not have a safety concern please visit help.uber.com

- If you have an urgent safety issue, that you need to report to Uber :
1. Open your app
2. Find your trip history
3. Select your trip
4. Tap "Need Help" - select your issue and somebody will be in touch with you by phone
5. Choose a critical safety response line, which offers you a number to reach our critical response incident team.

- If you have an urgent safety issue, and you are located in a city that currently does not offer an urgent safety line in the app:
1. Open your app
2. Find your trip history
3. Select your trip
4. Tap "Need Help"
5. Select your issue and someone will be in touch with you via phone or email shortly.

Contact Information

Uber Website:

Uber Help Center:

Corporate Office Address:

Uber Technologies, Inc.
1455 Market St., Ste 400, 4th Fl.
San Francisco, California 94103
United States

Other Info (opening hours):

Legal Department

1515 3rd St.

San Francisco, CA 94158


+1(877) 986-2104

Uber Customer Service Reviews

1.5 / 5
Timmy Xot
Complaining why don't they pick up handy cappi

I'm not going use Uber for anything I've never heard of a service transportation that doesn't take handicap people

Read full review
Radhia M Zxx
My Freight item was delivered to wrong house . Driver picture shows wrong house..My complaint remains unresolved. Never again!

Horrible. My issue is unresolved they are asking for a five digit delivery number/item number, I never received since item was picked up from a big box store...

Read full review

Summary of Uber Customer Service Calls

01:20 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Uber?

Payments and Charges Question:

  • “Over charged”
  • “Payment related issue”
  • “About payment”

Account Question:

  • “Driver *** my account”
  • “Help reactivating my account”
  • “My acct as driver was closed. Was not allowed to work. BCS I had engaged in fraudulent activities. Thing is I never went out on a single food delivery. I want answers. You can choose to address this with me. Or I will contact pissed consumer & boyco”

Request for Information Question:

  • “Need help with my background”
  • “App is not confirming my ID”
  • “Need to talk to someone”

Cards Question:

  • “Someone keeps stealing money off my bank card I don't use Uber I have my own card and they keep taking money from San Francisco different states they're ordering food and I'm getting charged and I want this fixed this is the fourth time I call the fo”
  • “Fix pay card”
  • “Gift card issues”

Activation/ Cancellation Question:

  • “My phone is break please my New phone activate”
  • “Uber driver cancelled ride on me”
  • “Deactivated account”

Refund Question:

  • “Spend 30$ and save...on a online order...Sure if you only want two onion rings, not the main course THE burgers. Onion rings are still outside. PLEASE REFUND ME and grab the stuff on the porch. Before animals get into it.”
  • “Refunds”
  • “No show what a refund”

Product/ Service Question:

  • “Need to leave additional tip but system won't let me”
  • “Won't work”
  • “Trying to order a uber”

Shipping and Delivery Question:

  • “Didn't get all my order”
  • “Missing items”
  • “Order delivered wrong”

Staff Question:

  • “Problem with uber services”
  • “Driver behaviour was rude”
  • “Horrible service”

Website/ Application Question:

  • “Check application”
  • “App not working”
  • “Application support”

Employment Question:

  • “Employment”
  • “1099-nec or w-2”
  • “1099”

Return/ Replace Question:

  • “One of your driver has had my cell phone since march 3rd has admitted yo having it and refuse yo return it to me .”
  • “Change address”
  • “Item left in Uber car .. no return call from the driver after texting with your customer support team”

Other Question:

  • “Taking money that I never gave permission”
  • “Can't see my ride”
  • “Did not refound me”


Related Companies

Ubereats, Postmates, Careem


Uber Technologies Inc. is a large transportation network. It was founded by Travis Kalanick and Garret Camp in March 2009. Its headquarters is based in San Francisco, California, United States of America. The company offers the Uber mobile application. It is designed to allow riders connecting to drivers. Smartphone owners over 18 years can submit a trip request which is redirected to Uber drivers. Any order can be cancelled for free within 5 minutes after being placed. The service is available in more than 320 cities worldwide. The company provides a number of payment options including PayPal, Google Wallet, American Express, and Apple Pay. The company has over 3000 employees.

Uber reviews and complaints

Uber is ranked 105 out of 456 in Auto category

Area Served

USA, Worldwide, Asia, Other, Canada, UK, Australia, Europe

Payment Methods

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