$5.00 cancellation fee

Driver cancelled my trip and Uber charged me a $5 cancellation fee. I got on the help page and Uber refunded me ASAP thank you Uber!
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ID
#3445862 Review #3445862 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer
New Reviewer

I have been trying to get them activate my account but no avail

Update by user Mar 25, 2022

Nothing

Original review posted by user Mar 25, 2022
I complained about my charges and the man called I was at work i called back even today nobody pick my call, months ago
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ID
#3433959 Review #3433959 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Uber Account
Pros
  • It delivers food
Cons
  • Herd to get in touch with
Loss
$20
Preferred solution
Let the company propose a solution

Question before I start driving

Before i want to drive for Uber i would like to confirm that am i able to drive with Uber because i have a class A drive license, i have accident on my driver record but accident was small i was at 3 mph.
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ID
#3420524 Review #3420524 is a subjective opinion of poster.
Location
New York, New York

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Verified Reviewer
New Reviewer

I need my refund

Uber - I need my refund
the driver canceled my ride without showing up and charged my credit card. It says on the app that it will take 1 min to arrive but I waited for more than 10 min and she did not shows up. So I ordered another Uber ride. This guy shows up in about 2 min. I need my refund from the cancellation. Thanks
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ID
#3391942 Review #3391942 is a subjective opinion of poster.
Location
New Braunfels, Texas
Loss
$6
Preferred solution
Full refund
New Reviewer

Resolved: I change my car

Update by user Apr 06, 2022

Company fixed the issue and I have been provided with partial refund.

Original review posted by user Mar 07, 2022
Because l change my car I have a new registration now I have toyota camry not grand marquise would you please check my car status Thank you
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Resolved
ID
#3388477 Review #3388477 is a subjective opinion of poster.
Location
Baltimore, Maryland

Giving credit where it’s due

I am very displeased with the company policy on pass non-violence criminal history, that date back to 2003 and with no other criminal history. You will think that a company this big will give a person a fair chance to enter back into society and become a productive citizen. I guess a company of this magnitude has no second chance policy, I do appreciate the thousands that you give employment too.
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ID
#3357316 Review #3357316 is a subjective opinion of poster.
Location
Tampa, Florida

Didn't get picked up

I was charged $5.75 and the driver came to the wrong location. The address was error nest on driver GPS. I called and texted drive and driver left. Need money back

User's recommendation: Call the driver in advance to verify pickup locations.

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ID
#3306007 Review #3306007 is a subjective opinion of poster.
Location
Boardman, Oregon

Bad services

Uber - Bad services
I have been experiencing bad services with uber and im being over charge the wait is over 10 mins an they charge at least $3.00 more per ride and comunication with driver is blocked

User's recommendation: Don't use uber.

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ID
#3292858 Review #3292858 is a subjective opinion of poster.
Location
The Bronx, New York

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Verified Reviewer
New Reviewer

Need a ride

My family member doesn't have a smartphone and cannot use the app. He still would enjoy using Uber. Your company has taken away the ability to call for a ride. There are ways such as text to verify the customer. There is also the ability to create and verify an account with Uber so that someone without a smartphone (yes, there are still people out there who don't have one) can use your service. You should have a phone number so that someone who has created an account with you can telephone Uber for a ride.
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ID
#3283229 Review #3283229 is a subjective opinion of poster.
Location
Cape Canaveral, Florida
Service
Uber Customer Care
Pros
  • Rides
Preferred solution
Let the company propose a solution

My account was deactivated

I called uber for friends to get back home safely, now my account is disabled. I don't know what happened during the trip. Now I tried to call uber several times, they said my account is disabled.i

User's recommendation: I want my uber account restore and activated.

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ID
#3272663 Review #3272663 is a subjective opinion of poster.
Location
Germantown, Maryland

I want to cancel my 9.99

Well, I would keep Uber, but I had a snag with an online seller that snuck 199.88 from my account they refunded me 100, but I'm still waiting for the rest of the money. It's nothing that Uber did. Let's wait until next month and if I can place my debit card back on the site, I'll do it. Not angry, just cautious about my bank account. And yes, I've reported the online seller with the BBB. Ty for being there for me when I had no other rides.Like.

User's recommendation: Good company.

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ID
#3272235 Review #3272235 is a subjective opinion of poster.
Location
Knoxville, Tennessee

I wanted to give more of a tip and I couldn’t seem to do it

I wanted to give more of a tip and I couldnt seem to do it Apparently it would not let me give him more money on the tip
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ID
#3263440 Review #3263440 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

Thank you so much for your big halp Uber team solved my problem within fer hours kindly thank you uber team

I was on my vacation someone close to my family he/she used my credit card ! While im on vacation i got notifications about card used for uber .i was stressed out i couldnt find the Canada uber contact number only shows USA uber number i called one female person on the ph i explained my story that im on vacation this city or country but someone used my card over the country then she said dont worry enjoy your vacation mam we will take care of it. They solved my problem i wish I could sent thousands of stars instead 5
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ID
#3240108 Review #3240108 is a subjective opinion of poster.
Location
New Westminster, British Columbia
Preferred solution
I got full refund from the person who used the card
New Reviewer

I need earlier drop off times

I need to be in court by 9:30 and it gives me a drop off time at 12:00. Can I request earlier time? There must be a way to request a different time

User's recommendation: Times.

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ID
#3224808 Review #3224808 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Lost my bag with passport and money and many things inside the bag and unable to get driver phone or vehicle plate number

Uber - Lost my bag with passport and money and many things inside the bag and unable to get driver phone or vehicle plate number
Hello I ordered Uber going to airport at 4:12 pm I believe, once I arrived to airport I forget my bag inside with all my items inside, I tried to look in app and I found that the ordered was canceled and I cant find his number to reach him, even the call center in Qatar not answering my call, I lost my flights and all the booking hotels for my tours. Please help me with issue
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ID
#3213246 Review #3213246 is a subjective opinion of poster.
Loss
$1500