New Reviewer

Parcel deliverd nahii hua

A uber rider for parcel anem syed imran didn't deliver parcel to bazarghat he used abusing language and ran away with the parcel saying i will not give you parcel. Such a big reputed services but no promptness iwant my parcel it wasdeliver from dewan dewdi tobazar ghat the deliver amount was paid before deliver please take action against this person
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#4003728 Review #4003728 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund

Airlines Pickup

1.0
Setup payment method but when it to came booking for a ride was asking for different card. It should be saved, not every time when you want a ride.

User's recommendation: Before using the UBER app make sure you over all nuisances.

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#4003152 Review #4003152 is a subjective opinion of poster.
Location
Ashburn, Virginia
New Reviewer

Bad service and not delivery my food

I need a person to spoke because someone did not delivery my order that my wife order through the Jet pizza and Unser your company but the person
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#4001757 Review #4001757 is a subjective opinion of poster.
Loss
$48
Preferred solution
Full refund

We left a cell phone in our Uber car. I didn’t get any response back for 4 days! Not acceptable! Won’t use you again!

3.4
Your website makes it most challenging to find someone who can address a left-behind item. Im sure its not the first time this has occurred! Terrible, if not non-existent, customer service!
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2 comments
#2254585

Also if you think that Lyft is better, they have the same issue with their childlike customers leaving stuff behind and not owning up to their mistake.

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#2254583

You know what is unacceptable. You are an "adult" refusing to acknowledge that you were careless and left your phone behind.

You would not be in this situation if you were more careful in the first place. You are right this is not the first time this happened. This is not the first time an "adult" left something behind, (phone, wallet, medication, etc. and refused to take responsibility for being careless.

It won't be the last time either. Sadly there are a lot of childlike adults here.

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ID
#4001721 Review #4001721 is a subjective opinion of poster.
Location
Nampa, Idaho

Background issue

To whom it may concern, There was a clerical error with my license documents at the Maricopa county office in Arizona. Everything has been corrected. Can you please pass this information along with Uber. Also, lyft is running a background check with you guys as well. Is there anyway you can inform me with that information or direct me where to go. Thank you in advance, Steve Ramos
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#4001021 Review #4001021 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer New Reviewer

Uber are CRIMINAKS

1.0
Original review updated by user Sep 23, 2022
Stole money and never showed up! Criminals!...$$$$$ $$$$$!!! Theirs!!! Take money and keep driving while they smile and wave giving u the middle finger! Screw u UBER!

User's recommendation: Ha!

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ID
#4000661 Review #4000661 is a subjective opinion of poster.
Loss
$65
Preferred solution
My money! My money I paid for a cab!

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Verified Reviewer New Reviewer

Money was stolen from my debit card the amount there the frustrations so stressful as I was in hospital trying to go home after 3 wks

1.0
I trusted uber only to be totally taken advantage of I am in poor health and uber added more stress frustration and saddness!REALLY?
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#4000628 Review #4000628 is a subjective opinion of poster.
Location
Belleville, Illinois

Illegal charges

I am a 66 use old woman at that time I was in bed. Those charges are not my chargers. Where did I get picked up from. I have a car and do not need you
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#4000146 Review #4000146 is a subjective opinion of poster.
Location
San Diego, California

Losses my time and my final fare was higher than the initial estimate.

Uber - Losses my time and my final fare was higher than the initial estimate.
Uber - Losses my time and my final fare was higher than the initial estimate.
Uber - Losses my time and my final fare was higher than the initial estimate.
I last time book Uber taxi maruti suzuki that day 19/9/22 and taxi no. (MH46AD4685) driver name abhimanyu.he was map route was change and losses time.my final fare was higher than the initial estimate. I paid extra cash.
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#3999141 Review #3999141 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

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Verified Reviewer New Reviewer

Extra charged 9.99

Uber driver has cancelled but uber put rs 10.50 ask to pay me in next trip driver..what is it? Is it fair ?? I have not cancelled the trip.then why I have to pay extra amount .take action and refund the amount me
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#3998947 Review #3998947 is a subjective opinion of poster.
Loss
$11
Preferred solution
Full refund
New Reviewer

Dont drive for uber

1.0
Worst customer service ever. Literally cannot speak to higher up. They copy and paste the same messages.
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#3997758 Review #3997758 is a subjective opinion of poster.
Preferred solution
A phone call from someone who can actually resolve the issue
New Reviewer

Need to ask for my refund

I was charged for uber service I didn't use. I called for uber from Washington dc to alexandra. I used one uber and was charged double
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ID
#3997554 Review #3997554 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Customer service is un reachable!

1.0
Horrible company! I have never had an account with Uber and was unable to reach them to resolve issue! If it wasnt for this pissed consumer website I would have still been dealing with this nonsense!!

User's recommendation: Use pissed consumer.

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ID
#3997486 Review #3997486 is a subjective opinion of poster.
Preferred solution
Issue resolved

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Verified Reviewer New Reviewer

I need to have my password changed

I have been hacked and they got into all my information and credit cards information. I can’t change my password !!!

User's recommendation: Longer password.

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#3997324 Review #3997324 is a subjective opinion of poster.
Location
Barnegat Township, New Jersey

There have no customer service for riders I have been trying for three days to get through to them nobody wants to help me nobody gets back to me and I’m a good customer

1.0
There have no customer service for riders I have been trying for three days to get through to them nobody wants to help me nobody gets back to me and Im a good customer

User's recommendation: Call me 917717**** I’m going to the Better Business Bureau.

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#3997264 Review #3997264 is a subjective opinion of poster.
Location
Trenton, New Jersey