New Reviewer

Unable to connect to customer service

Uber - Unable to connect to customer service
Past Three months an amount of16.51 is added on my every trip of some ride which I never took the driver refused to reach my destination due to heavy traffic
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ID
#3604383 Review #3604383 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

Your Driver cancel my order,why should I pay cancellation charges

Your Driver refuge to come and told that you cancel the trip. This happens twice with two driver because of this my trip was delayed by two hrs. UBER is responsible for late. Rs 20 +20=40/- why should I pay. Please resolve the issue.
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ID
#3604199 Review #3604199 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

My Uber is not working I am not online

Sar mujhse galti se Kisi aur ke mobile mein apni app ko login karne ki koshish ki jiski Karan main ab online nahin Ho pa Raha please meri samasya ko dur Karen aur Dil Se yad mein online ho sakun Aisa kuchh Karen aage se main bhavishya mein Dhyan rakhunga Ki Kisi aur ke mobile mein application
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ID
#3604034 Review #3604034 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Payment issue

Uber - Payment issue
Uber - Payment issue
dear sir , Maine payment Kiya, 17:05:22 ko fir yesterday me bhi mere account se debite huaa hai, so mera 2 bar payment huaa hai ,,, mere problem ka nivaran kare,

User's recommendation: Atto.

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ID
#3603975 Review #3603975 is a subjective opinion of poster.
Location
Pimpri-Chinchwad, Maharashtra
Pros
  • No support
Loss
$1122
Preferred solution
My account in 2 time debite payment

Made an error sending Uber eats card

I made an error with sending an Uber eats card. OMG! There is no customer service number to speak to someone. I cannot believe it!!
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1 comment
#2186652

You made the error. Your fault.

ID
#3603625 Review #3603625 is a subjective opinion of poster.
Location
North Brunswick, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm being charged double.

On 18th I was T Pune and travelled from Bhosari to Apte Road and paid the amount but now I am again being charges requesy pl check with driver l ppl
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ID
#3603523 Review #3603523 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Way to many code numbers sent to me in one day. 4 THAT IS! What to do? No ride either?..

Would like to use Uber, but am unable to get past the install issue & am able to get code, then all is lost. Would like to get all this taken care of.. am using friends & neighbors instead. They as l would like this resolved. Please help . . . . !
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ID
#3603180 Review #3603180 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
to open an account and proceed with the use of Uber. My friends are using it. They've even tried to help an even called Uber for me at their cost!
New Reviewer

Report a driver for discrimination

So the driver that canceled on me was 20 minutes away. He pulls up, I meet him outside and I said Juan! He looked at me and gestured his hand like cut it, and pulled off. I later tried to book again. And he messaged me and said he canceled because of "my ratings" and another message I couldn't see before canceling.

User's recommendation: I have nothing to say I won't ride thru uber again.

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ID
#3603022 Review #3603022 is a subjective opinion of poster.
Location
Lakeland, Florida
Service
Uber Customer Care
Loss
$35
Preferred solution
Whatever is fair.

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Verified Reviewer
New Reviewer

Cancel membership and get refund

You have been taking money from my account and I don't use Uber. Someone used my information to open this account. I would like my money refunded and cancel membership.
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ID
#3602980 Review #3602980 is a subjective opinion of poster.
Cons
  • No contact line for refunds
Loss
$30
Preferred solution
Full refund

Complaint about drivers and refusal of funds

No comment at the moment I really don't have anything to say. My problem has been resolved. Customer service understood and took my complaint into consideration.

User's recommendation: Thank you all.

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ID
#3602977 Review #3602977 is a subjective opinion of poster.
Location
Tampa, Florida

Terrible customer service and billing

My bank account had 22 unauthorized charges from Uber.helper! It cost me over $250. I tried getting a hold of them for a day, then they would send one response each day, until they quit responding because I wanted a refund. Horrible customer service, and ridiculous that they would charge me for nothing.

User's recommendation: Don’t keep your card on file.

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ID
#3602852 Review #3602852 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel membership and get refund

Why can't we cancel our memberships online??? It's so annoying!!! Now I have to try and get a refund we'll see how that goes. I would not recommend anyone to sign up with UberOne.

User's recommendation: DO NOT SIGN UP FOR MEMBERSHIP!!!!!

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ID
#3602841 Review #3602841 is a subjective opinion of poster.
Location
Saint Augustine, Florida
New Reviewer

Refund issue

Uber - Refund issue
Uber - Refund issue
Plz refund my money 520/- Already 48 hours over No refund my amount Cancel this trip but no refund my amount Plz help mee
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ID
#3602773 Review #3602773 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Loss
$520
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I need to talk to someone asap

Uber - I need to talk to someone asap
I ordered a ride and canceled the ride, got charge for $5.23 and saw that you guys charge $34 from my account. It is completely wrong for guys to take the full money from my account when the cancellation fees was 5.23. I need my money back, and I'm very disappointed because you do this to people. All the time. Not right and not professional
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ID
#3602587 Review #3602587 is a subjective opinion of poster.
Location
Forney, Texas
Pros
  • Pissed
Cons
  • Thieves
Loss
$33
Preferred solution
Full refund

I was charged without a ride

Uber - I was charged without a ride
On May 21st at approximately 8:36pm a uber driver picked me up my destination was to 556 chilli ave the driver told me that he wasn't sure where I was going because it had my pick up location on there twice ...I proceeded to try and change the address but it would not let me so the driver tells he he'll cancel the ride for me and refund my money but that wasn't done

User's recommendation: No recommendations.

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ID
#3602527 Review #3602527 is a subjective opinion of poster.
Location
Buffalo, New York