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Kindly arrange a call from your representative as I tried calling on 0808189****/72900**** but the number is switched off & on the second number no one is responding.

I need to raise complaint against one of your Uber driver(Ram Briksh Kumar Yadav) from whom I have taken ride on 19-12-2021 where I had made him paytm payment for Ride(Rs 900=774.33+125.67(for change location drop)),PFA for payment reference, which went into payment pending state at that moment due to which driver asked for Rs900 cash and stated you will get refund into your respective account,if payment is stuck.

We provided him with cash too & now paytm payment also got successfully debited so he had a total amount with him of Rs1800.

When we contacted the driver to refund an extra amount of Rs900 which was double paid, the driver is disconnecting every possible no. through which we tried to reach him & has blocked all contact details along with WhatsApp no. as well & now his no.is also switched off(989121****).

PFA of ride details along with Paytm payment of Rs900 & Cab detail to take strict action against the driver & refund our extra amount of Rs900,else my next step is to escalate the same on social media & raise FIR against the driver.

This is really pathetic to come across that such big company drivers are doing such activity.

Monetary Loss: $900.

Preferred solution: Full refund.

Location: 724, Sector 14 Road, DLF Colony, Gurugram 122001, Haryana

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