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1.3

An Uber driver drove me from LAX to my home in Aliso Viejo on 10/26/21.

He took a poor route and asked me if I knew how to get to the 405 S which I don't know. He became nasty and bullied me and said how come that I don't know my area which it wasn't.

I told him to be polite. He threatened to drop me anywhere since he has the power to do it. I said I will report to Uber and he was very arrogant to say that Uber only believe him not me. I am an Asian woman and was very sick that day and I think he took advantage of my situation.

I reported to Uber but haven't heard anything back.

His name is Ceasar and he is Asian with a cross dangling in his car. I will avoid using Uber.

Preferred solution: Full refund.

Uber Pros: Ease of schedule.

Uber Cons: Not responding to customers complaints.

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