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we had scheduled a ride a few days prior to our plane flight, and received a confirmation of our ride.

on the early morning of our flight we were all ready and waiting for our Uber to arrive.

the countdown of our scheduled ride, from 10 minutes to 1 second, stating that a driver is on their way.

As soon as the countdown was done, we were notified that there was no driver available at this time.

When we arrived back from our trip our parking bill was $585.00. I feel we should get reimbursed for the difference it would have cost us for the ride.

If we were notified prior to the last second cancelation, we would have been able to make other arrangements. The fact that the scheduled ride was to the airport should have let you know that it was not a flexible trip trip.

User's recommendation: choose local car service.

Monetary Loss: $585.

Preferred solution: Let the company propose a solution.

Uber Pros: Get you to and from.

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