Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProblem with app and an order
I never received my order and notified Postmates immediately. The charge is still in my account. I cant contact anyone.
ID
Location
La Canada Flintridge, California
Cons
- Herd to get in touch with
- Horrible customer service or lack there of
- All kinds
Preferred solution
Please remove charge from my account. I never received this order and reported immediately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis driver took our money and never showed up
My husband ordered and Uber at 2 am for work and he must have fell asleep my husband had to cancel that one was charged double and paid for a new uber the app said the first driver was 13 minutes away my husband waited twenty minutes he text and called he driver and the driver didn't call bk or reply so we were charged almost 9$ for the ride then he paid 5.50 to cancel and we were never refunded this can is not very reliable and the drivers take our money and never show SOMETHING NEEDS TO BE DONE!!!
User's recommendation: Do not use uber.
ID
Loss
$14
Preferred solution
Full refund
New Reviewer
More money was charged
Fare was 89 and i was charged 137 This has also happened with my wife and sister. This the third time we are going through this. This is really very disappointing and disgusting.
ID
Location
Pimpri-Chinchwad, Maharashtra
Cons
- Payment
- Told that it is not merchants problem
- Horrible customer service or lack there of
Preferred solution
Full refund
New Reviewer
Cab driver misbehaved
When call the driver rajib 333510**** ask him where are you? He says you stand up pickup location. I am coming but 10 min later he comes to opposite location and say come here. I told him broken my right leg. He repeat edly says I don't go few min later take a message my mobile trip was cancelled you pay 68 rupees cancellation charge. So driver cancel the trip why can I extra pay? I am still waiting there.
ID
Location
Kolkata, West Bengal
Loss
$8000
Preferred solution
Price reduction
New Reviewer
Driver cancelled
Driver couldnt find my location, he then called and canceled. I was charged for my trip on March 5, 2021
ID
Preferred solution
Full refund
Uber driver almost hit me
I Havnt been contacted by a human as I was told I would be contacted after I texted what happened. On pissed site. As of this min no one has contacted me about this. Or given me info about???????
ID
Location
Ocala, Florida
New Reviewer
Charged without trip
Trip cancelled by driver. Uber charged rs. 21.00 for cancelled trip. Next time booking uber asks for past 21.00 rupees for fraud cancellation by driver
User's recommendation: Be aware of fraud by drivers.
ID
Location
Kolkata, West Bengal
Loss
$21
Preferred solution
Full refund
Poor customer service
It is impossible to contact customer service for help. Ask you to sign into your Google account and when I did it sent me on an endless loop it kept me Poor customer servicesigning into my Google account. I never get a chance to make my complaint
User's recommendation: Don’t even try it will save you a lot of aggravation and frustration.
ID
New Reviewer
Amount paid 2 times for 1 trip on 11/3/2022
My wife paying through gpay for the trip. Internet is slow hence asked me to pay for the trip and gave me driver phone number. Hence I paid 821 rs to driver through phone pay and in the meanwhile from her gpay also the amount got debited. Both combinely gave 164* (***+820).
ID
Location
Hyderabad, Telangana
Preferred solution
Full refund
My account was deactivated, I wanna Bach to drive
I asked so many times but I didnt get the answer/ solution. So, when I get the answer? Please say something , I wanna be Uber driver.
ID
Location
Olathe, Kansas
New Reviewer
My account blocked why
I can't speak to a representative about my matter.. uber makes millions of dollars but I can not speak to a representative..
ID
Pros
- Convenience when vehicles follow rules
- Always been very happy but this was crazy
Cons
- Quit wasting my time
Preferred solution
My account situated
New Reviewer
I want to change card number
I want to change my credit card number to another number the number that I gave you is no longer used
ID
Location
Brooklyn, New York
Preferred solution
I would like to change my credit card number to another number
Pricing comments
I have been a customer of Walgreens for 40 years, 100% of my families prescriptions. Yesterday I refilled my prescription (3 months) for Eliquis. My cost was $610.00, this couldnt be correct. So I looked at the last 4 refills, my total cost was $1,600.00. I called my insurance company and they said that was correct, but I could order through them (Humana) at a cost per 3 months of $125.00 or $500.00 per year. I switchedis your company serious?? What a disappointment!!
User's recommendation: Leave Walgreens.
ID
Location
Arlington Heights, Illinois
Can't use new rider discount code
Still have not heard from Uber Support about my problem. They said I had to use a coupon before the trip. My issue was the instructions were not clear. I tried to find the "wallet" to enter the code, but I could not. The code is NEWRIDER25. I asked the driver about the discount. He said he knows nothing about them! It took me an hour to find a phone number for Uber. When I dialed it, it was no longer a working number. I have ridden with Uber a second time and tried to enter the new rider code. I could not enter the code in the wallet, which I finally found, because I was no longer a new rider! I would still like to have my rides discounted. Or get a refund.
User's recommendation: If you have a discount code, make sure you enter it before the ride.
ID
Location
Yorkville, Illinois
New Reviewer
Every time I take Uber there is always a for a extra charge that I have to wait to get removed
I dont like the extra hold on my account, when Uber has already been paid. Please send me a authorization code. So, that the hold can be released.
ID
Location
Bethany, Oklahoma
Preferred solution
A release code to remove holding charge
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