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Verified Reviewer
New Reviewer

I can't go online it says to contact support

Uber - I can't go online it says to contact support
Uber - I can't go online it says to contact support
Uber - I can't go online it says to contact support
Everything is cleared including background check but it still doesn't let me go online and it also doesn't give me an option to contact support via help tab in app
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ID
#2176761 Review #2176761 is a subjective opinion of poster.
Preferred solution
Get me online
New Reviewer

Extra Charges on my card

Uber - Extra Charges on my card
Theres was a charge for $61 on my card but I never use a Uber for that amount 9/17/2020 nor do I see it under my trips. I saw it on my chase card. I had only 2 trips $87 and 63 to and from surgery.
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ID
#2176692 Review #2176692 is a subjective opinion of poster.
Loss
$61
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I need to get the Uber paperwork

Actually Im a robber driver I submit the paperwork and they send me the sign to drive the car but I lost it I just need to get them back again
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ID
#2176631 Review #2176631 is a subjective opinion of poster.
Location
Stone Mountain, Georgia

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Verified Reviewer
New Reviewer

GETTING HELP ...PAYMENT ISSUE

UBER WANTS ME TO VERIFY MY VISA CARD TO USE AS PAYMENT IT IS LISTED AS MY PRIMARY PAYMENT METHOD EACH TIME I WANT USE IT ASK TAKE A PHOTO &;;;lt; WHICH NEVER WORKS...! this card is used everywhere I go there is no reason for not accepting it ...I am forced to pay for UBER w cash ..I don't want to do it .they also stopped taking paypal ...all this with no warnin
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ID
#2176585 Review #2176585 is a subjective opinion of poster.
Product
Uber Account
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Driver pucjed up Minor in Sarasota FL drove minor to Venice FL

I want info on driver who thought it was ok to drive my 14 yr old daughter at 10pm from Sarasota FL to Venice FL??? and break your policy guidelines regarding minors I want the driver Fired and Account holder of Uber memership Cancelled
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ID
#2176482 Review #2176482 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Issue on payment method

I am trying to change my payment method but the system throws an error Saying payment issue, please contact uber This is frustrating Please contact me asap
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ID
#2176401 Review #2176401 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

My name is incorrect on my account

They address that you guys have aim the system is in correct Uber or complaining
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ID
#2176387 Review #2176387 is a subjective opinion of poster.
Service
Uber Customer Care
Preferred solution
addresses problem
New Reviewer

Driver never showed up

I have been charged $10 twice when it was the driver never showed and he canceled. I want my $20 back into my account urgently, I have to take Uber back. This is a scam. I take Uber every time but this morning the same driver charged me $10 twice but he never showed up. He has a grey Toyota carry but he never showed up

User's recommendation: beware of bad and scam drivers.

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ID
#2176376 Review #2176376 is a subjective opinion of poster.
Location
New York, New York
Loss
$20
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cant request no ride

Have a gift card balance that for somereason i cant use. Leaving me stranded for hours
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ID
#2176205 Review #2176205 is a subjective opinion of poster.
Cons
  • Unable to use my gift card
Loss
$50
Preferred solution
Deliver product or service ordered

Refund

Being charged for a ride that never came, and then having to take a bus to my location, and the customer service number only give information to live representatives. I will no longer be using Uber services instead I will be switching to Lyft car service. I did receive my refund thanks to pissedconsumer.com. Thank you!

User's recommendation: Check reviews before choosing a car service.

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ID
#2176150 Review #2176150 is a subjective opinion of poster.
Location
Forest Hills, New York
New Reviewer

Refund full

Today order Uber servicié and Uber Charge To my bank $14 dls and never use the servicié the drive cancel servicié .I NEED FULL REFUND MONEY
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ID
#2176000 Review #2176000 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$14
Preferred solution
Full refund
New Reviewer

Dispute a charge

I keep getting charged for trips that I havent taken
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ID
#2175866 Review #2175866 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

I did not received my food although it says delivered

The driver called, and then did not answer the phone
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ID
#2175819 Review #2175819 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$41
Preferred solution
Full refund

I was overcharged

Uber - I was overcharged
The trip was 5mins away and 12.39 I was charged 89.00 for this trip that crazy
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ID
#2175818 Review #2175818 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Order never came

She took the order to the wrong address. How do I get my money back?!?!
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ID
#2175814 Review #2175814 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund