Uber
Reviews and Complaints
Lost wallet in Uber car
User's recommendation: Get driver's personal information when you get into the car including his cell phone number.
Was charged twice for canceled trip
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey never contacted me & I had to spend $350 in a phone to get directions to the funeral home to do my aunt's hair after covid killed her while knees in New Orleans volunteering with the salvation ar
Preferred solution: Pay for my new phone, or return my old one that was practically new.
My Uber debit card
Canceled Trip
Preferred solution: Let the company propose a solution
Not on time
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe Uber driver has stolen my account
This is Dr. Khaled Fouda
My only mobile number is +20 10 66 ** ** 21
My only email used in Uber is khaledmsfoda@***.com
On 16/09/2021 at around 6:35 pm I made a request from the New administrative capital - Minster of Defense - building 5 (Work) to New cairo (Home)
by chatting on Uber chatting the driver asked me to send him my mobile number to let him in to MOD.
Then he requested to send him the code send to me by email to confirm the trip
Then he changed my password
Then he changed my email from khaledmsfoda@***.com to 0106650****@***.co
After that he changed me with 155 EGP twice by using my debit card which was stored in my Uber account.
I canceled my debit card after I received two SMS from my bank stating that Uber deducted two transactions by 155 EGP.
He did one trip with my account on 16 September 2021 at 19:23 from Al Abageyah, El Mukkatam, Cairo Governorate, Egypt , 19:54 to 80 Talaat Harb Axis, Industrial Area, Third New Cairo, Cairo Governorate 11865, Egypt.
I can't access my account again
I cant receive SMS from Uber.
I cant receive the 6-digit verification code that should send to my App
I dont know the 8-digit backup code
What I request is
1-Restore my uber account using only email khaledmsfoda@***.com and only mobile +20 10 66 ** ** 21
2-Send me the car plat number of this driver (on 16/9/2021 at 6:35 pm) the two trips costed 155 EGP
3-Refund me
Please help
Khaled
- No call center
- Not safe
Preferred solution: I want my account back Full refund I want to know all the trips info done on 16 Sep 21
Updating information is very difficult
User's recommendation: Take a cab
More fare collected
Promo not working
Preferred solution: Let the company propose a solution
User's recommendation: Yo use doordash
Unauthorized charge’s
- Hard working drivetrs
- Convenice and
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Foley, AlabamaCharges on my account that shouldn't be
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioCan't find access to UBER GIFT CARDS/ ACCOUNT
- I just want to get in to my account
Preferred solution: Let the company propose a solution
User's recommendation: Take notes and be persistent!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was terrified and overcharged
No call no respect don’t care for their customers
- Nobody called me back
- Some drivers are respectful
- Most drivers have good cars and get ou where you need to go
- Stop drivers abusing customers
Preferred solution: Full refund
User's recommendation: Only use ride services as a last resort. This is common and price gouging is a acceptable thing in today’s society.
Got charged $24.99 on Uber pass immediately when first month is supposed to be free
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This is not a real complaint. Hello, Kevin.
"driver is probably too stupid" One thing is for sure, the driver wasn't stupid enough to leave their junk is another person's car as you did. Time for you to take a class in personal responsibility. Hopefully, the next passenger grabbed your junk...