New Reviewer

Tip issue

2.8
It added an 8.00 tip to my 8.00 ride. I wrote to them and asked them to change the tip to $3. They emailed back saying it was resolved and IT IS NOT RESOLVED!!
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#3480933 Review #3480933 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Good service and safe
Cons
  • Terrible customer service
Loss
$5
Preferred solution
Price reduction

Lost item and impossible to get in touch with driver

1.0
I left an item in the car when ai got out of the car. Within minutes I realized I was missing the item and tried to go through the app to get in touch with my driver. Not only does Uber not have customer service, they dont even have a phone number you can call. Ive made the switch to Lyft.
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#3480830 Review #3480830 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

I did not receive my order and I can’t get through for your help

1.0
I want my order or a refund. I want my order or a refund. Your drivers are scamming people out of their money. Your company is for *** Your customer service is for *** I have an issue and I cant get thru to anyone. Youre a bunch of thieves. I want to talk to someone. I want to talk to the person who cant do his job

User's recommendation: Because I can’t get thru and keep getting jerked around. Will not recommend how much more clear can I make this.

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#3480811 Review #3480811 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund
New Reviewer

Payment issue

1.0
No Contact No And No Responsibility And Payment Deducted Incorrectly I Have Mailed Many Times But My Problem Was Not Solved

User's recommendation: Alert Every Time And Everything.

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#3480809 Review #3480809 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$1399
Preferred solution
Full refund

Overcharged

3.0
Was overcharged 2 days in a row and credited the difference on both days. No explanation as to why over charged.

User's recommendation: Yes just check debit charges.

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#3480720 Review #3480720 is a subjective opinion of poster.
Location
Raynham, Massachusetts

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Verified Reviewer New Reviewer

Uber driver took me to wrong destination and charged double amount

Uber driver took me to wrong destination and charged double amount
In my recent ride it is showing wrong destination and driver charged more than double amount. I want my money backback
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#3480562 Review #3480562 is a subjective opinion of poster.
Location
New Delhi, Delhi
Pros
  • One time
Cons
  • Charged me without a ride
Loss
$11
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

1.0
Original review updated by user Apr 12, 2022
I'm in the Bucks County, PA area. This is the location I've been unsuccessfully, trying to secure rides from Uber, after I deposited $25.00 from my credit card onto my Uber Wallet, I noticed I began having difficulty securing a ride to anywhere! Whenever I try, Uber...
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1 comment
#2201113

Uber resolved my issue over the telephone and immediately put my $25.00 back onto my card

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#3480446 Review #3480446 is a subjective opinion of poster.
Cons
  • Unnecessary transactions from my paytm wallet
  • Cannot contact anyone stan
  • Mistakes can cost time
Loss
$25
Preferred solution
Full refund
New Reviewer

Lost luggage

I left my bags in my last Uber ride. I need to contact the driver. My phone number is (352) 870-****.please have the driver call me. I have my medication in the bag
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#3480368 Review #3480368 is a subjective opinion of poster.
Location
Jacksonville, Florida

This company is unreal. It's nearly impossible to talk with anyone in the Uber organization. My account was deactivate because of an unfounded accusation.. The company have only heard one side of the story. Never contacted me to recieve my side of the story. Not only...
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1 comment
#2165592

I totally agree! I was conned out of $25.00 and no rider service! I've complained to my credit card company to finally being successful (thanks to uber.pissed.com) at having a workable toll free Uber number and speaking to a live operator, to now being subjected to write a bad review about a company I used to say wonderful things about!

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#3479358 Review #3479358 is a subjective opinion of poster.
Location
Orlando, Florida

I didn't get ride and they took my money

This morning I was trying to get a uber and I had no uber available then uber had a error masage for several time. At the end I call my father to a ride and I arrived late to my job. My question is....why uber charge me....I need my money back as soon as possible.
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#3479213 Review #3479213 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer New Reviewer

Login. Problem

Uber - Login. Problem
Uber - Login. Problem
, Hello Facebook them my facebook account was (upload your id)and I send I to my government cnic proof Facebook them after which i got the option of (recived requested )and after that my account has not been recovered yet Facebook account I had was very valuable to me and my personal documents were in it. please open my account.thank you.

User's recommendation: Please open my facebook account.

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#3479181 Review #3479181 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Pros
  • Outsourced customer service staff
Cons
  • Account gets locked
Loss
$1
Preferred solution
I like this

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Verified Reviewer New Reviewer

Charge for no reazon.

I didn't take a ride this morning and uber charge several time....I did not find uber this morning and I took a ride from my father
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#3479109 Review #3479109 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I can't log in to see my background check status

It says my account has been deactivated because of my background check. But when I try to log in to check the status it says my information has no matching records
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#3479018 Review #3479018 is a subjective opinion of poster.
Location
Riverside, California
Preferred solution
I need to check the results of my background check

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Verified Reviewer New Reviewer

Cobro de un servicio no utilizado por que no habia disponibilidad

Hoy por la mañana solicita un servicio recibido un mensaje de la aplicacion que no habia disponibilidad de automoviles por el momento que lo intenté más tarde y veo reflejado el cobro en mi tarjeta de un servicio que no use que hago
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#3478909 Review #3478909 is a subjective opinion of poster.
Location
Sacramento, California
Cons
  • Sin contacto directo
Loss
$30
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Twice I was charged for trips I didn't take, emails constantly repeating, my health cannot take this stress of fixing what shouldn't be broken

1.6
I was charged for 3 trips on April 8th 2022 but only took 2 trips. After my trips my account was $1967.00 but today received another email bill & my account is $1952.00. This is the second time & I'm going to report it to BBB

User's recommendation: Like mee check account after each ride & write down.

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#3478873 Review #3478873 is a subjective opinion of poster.
Pros
  • Great idea and service when it works
Cons
  • Always taking my money
Preferred solution
Full refund