Uber
Reviews and Complaints
I lost my car key and house key in a car
Preferred solution: My House Key
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kolkata, West BengalAbused and threatened by driver in time of medical emergency,false complaint without proof, uber blocked my account.
I was charged!!!
Preferred solution: Full refund
Lack of means to edit tips
User's recommendation: Avoid Huber at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, New YorkUou have names on my report that are NOT mine, from me, or ever used by me!
User's recommendation: Ride checkr like a *** or else you’ll be screwed and out of work!!!
Can’t get anyone to answer questions
Preferred solution: How to use reward points
User's recommendation: poor customer service
How to use reward points
- Good service
- Customer support is not available
Preferred solution: How do I use reward points ?
Charged twice for the same ride
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ahmedabad, GujaratMy account blocked why
Vehicle issues Defective vehicle ac not working window is not opening
- Will loose credentials
User's recommendation: Company shoud chek the vehile standard anddriver behavipur
Can’t login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Glen Rock, New JerseyI need information on a driver
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Torrington, ConnecticutUnknown Charge
I have a pending cahrge on my account from Uber in the amount of $8.05. This is after you tried to charge me over $10.
for a driver that never showed up and you sent a rude driver in ghis place without notice and expected my elderly mother to get in the car with the aggressive driver. When she refused because we were not expecting him, you charged me for canceling. Again I did not have informationfor a replacement driver until after you charged me. Now I have a different charge for God knows what.
Your service on Fridat Oct.
7, 2021 was terrible all around, from your systmem not accepting my card number until I scanned it, to the frist driver on the go trip never showing to the agressive mystery driving on the return trip being rude and aggressive to my mother! If this is not resloved I will take further action including, BBB, consumer affairs and the Attorney General's office.
User's recommendation: Stay away from Uber on the weekends! They suck!
Got charged $24.99 on Uber pass when first month is supposed to be free.
- Easy to use app
- Needs customer support
- Not enough pay confirmations
Preferred solution: Full refund
I was charged!!!that I did not take the ride I was charged for
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If you stay in the vehicle you are not entitled to a refund.