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He tenido que cambiar mi teléfono, mi número y mi email, y ahora no tengo acceso a mi cuenta.
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ID
#2186043 Review #2186043 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
He cambiado mi número y mi email. No tengo acceso a mi cuenta.
New Reviewer

Ride came at the wrong time

Uber - Ride came at the wrong time
I requested an Uber for 5:45pm and I had an Uber come at 5:45am. If you look at my log of all the rides I have taken none of them are at that time in the morning and its ridiculous I was charged 14.44 for something I didnt even do! I want a complete refund to my bank not the Uber website!
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ID
#2185835 Review #2185835 is a subjective opinion of poster.
Service
Uber Taxi Service
Pros
  • No pros
Cons
  • Lack of customer service
  • I was cheated
  • Everything you can think of
Loss
$14
New Reviewer

Ride came at the wrong time

I scheduled an Uber for 5:45 tonight and somehow the Uber came at 5:45 this morning. This is the first time this is ever happened to me and last night when I got the Uber I made sure specifically it said PM not a.m.
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ID
#2185818 Review #2185818 is a subjective opinion of poster.
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unknown charge on my card

Uber - Unknown charge on my card
Uber - Unknown charge on my card
Uber - Unknown charge on my card
FThere was a 24.99 charge on my card for uber pass that I did not validate

User's recommendation: *** uber.

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ID
#2185553 Review #2185553 is a subjective opinion of poster.
Product
Uber Ride Pass Subscription
Pros
  • Fix scanning feature to allow manual capture of card
Cons
  • No customer service number
  • Suck
Loss
$25
Preferred solution
Full refund
New Reviewer

Charged for Uber pass and didn't choose it

Was charged 24.99 on sept 21 for uber pass when i never signed up for it. I would like it credited 24.99 to my uber account for ride im in need of ride now
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ID
#2185543 Review #2185543 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Available when and where i need them
Cons
  • No customer support
Loss
$25
Preferred solution
24.99 uber ride credit or free ride to my dunedin drstitarion today 9/23/2020

Showing outstanding of Rs.39/-

Hi, I had paid this amount long back. Still showing o/s in my name. Pls.correct & confirm. Regards Vikas More 932403****
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ID
#2185421 Review #2185421 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

The driver would tell me where he was

The driver wasnt where he said he was. And I tried calling him 10 times and he wouldnt answer .
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ID
#2185315 Review #2185315 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Log in issues

There is no settings option for me to go to on the menu to fix my personal information which I shouldnt even have to do.
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ID
#2185278 Review #2185278 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Undercooked meat

Because I recieved raw meat from freebirds and I ordered through u guys and needed to see what I needed to do to get another one sent to me
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ID
#2185231 Review #2185231 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

The guy delivering the order isn't even in the us

Someone needs to deliver the order I payed for
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ID
#2185083 Review #2185083 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I hate this company with all of my heart

UseI had used uber in the past but somehow my I could not use my account so I got mad and switched to lyft. Have never had any difficulties for the past 5 years. Someone gave me an uber eats gift card and I have tried since 9am this morning (it's 7pm now) and I have been unable to create an account. I have received several emails from their "help" staff. This is a total joke. By now I am screaming mad because I don't understand why a company like uber would make it so difficult to sign up. If they were online banking, or investments perhaps I could see the need for that level of fort knox security, all I want is a damn delivery. I threw the gift card away. I'll walk in the rain before I would ever call uber again. This is the most ridiculous thing i have experienced in quite a while. I am mad as heck and frustrated that a company would be that stupid. I think Amazon is changing the world and the next time your company sits around talking about your business decreasing. Check out the way Amazon does things. They put their customers first when NO ONE ELSE DOES.

User's recommendation: Use Lyft instead of Uper.

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ID
#2185065 Review #2185065 is a subjective opinion of poster.
New Reviewer

Cancellation Fee

Uber - Cancellation Fee
I took a ride today and asked the driver not to take high way because it takes me 25 minutes to get home . I take Uber everyday from same address. He told me he was not going to take that damn way . Yeas he said damn . I told him to pull over and let me out . As much as I have used Uber I have never had a driver that rude an I have have some bad drivers but never have I had one whom cursed at me . Im not sure how you all Scene your drivers but lately some of them really should not be driving. I got out and had to order another ride that man was amazing. Very nice person. I would like my refund back and that guy should be suspended from driving.
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ID
#2185048 Review #2185048 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Loss
$9
Preferred solution
Full refund
New Reviewer

Porque tengo problema con la cuenta

Mi seguro se vence en octubre no entiendo cuál es el problema
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ID
#2184982 Review #2184982 is a subjective opinion of poster.
New Reviewer

There is an unauthorized charge from Uber on my card

Uber has charged my credit card erroneously for $24.99

User's recommendation: Use Lyft.

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ID
#2184973 Review #2184973 is a subjective opinion of poster.
Product
Uber Credit Card
Pros
  • Idk but cons are they rob u
Loss
$25
Preferred solution
Full refund

I was charged and never picked up

Uber - I was charged and never picked up
I went through uber a little bit after 3 this morning I was told no drivers were available I was in Painesville the 1st charge was $32.40 so I thought I made a mistake so I did it again and I got the same message no drivers are available that charge was $32.32 I never got picked up from uber and they still took my moms I called lyft they were there within 20 minutes and I made it home a little bit before 6am

User's recommendation: Go with Lyft.

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ID
#2184959 Review #2184959 is a subjective opinion of poster.
Location
Dublin, Ohio
Pros
  • On time and cheaper