New Reviewer

Somebody is using my debit card

Uber - Somebody is using my debit card
Uber - Somebody is using my debit card
I don't have an Uber account, but someone has used my debit card for an Uber I was trying to see if there's anyway I can get a drop-off r pick-up location that my card was being used at are can you all put my money back on my card

User's recommendation: Make sure you very careful on who’s looking at your information.

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#2188956 Review #2188956 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund
New Reviewer

Refund

1.3
Your driver was verbally abusive to me and my sister. We would never ride in a car with someone like that. I would Like a full refund

User's recommendation: Use Lyft.

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#2188919 Review #2188919 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Uber Vehicle Driver
Loss
$6
Preferred solution
Full refund

App not responding

1.0
Every time I tried to book the ride...the screen just went blank. Probably no cars available but they should have told me. My Lift app worked fine so Uber list that ride And future ones too. I'm sick of being put into a bot support number with no apparent way to resolve my problem. A

User's recommendation: Use Lift instead.

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#2188896 Review #2188896 is a subjective opinion of poster.
Location
Rochester, New York
New Reviewer

Charges unauthorized

Uber keep taking fees from me that shouldnt be taken, my last ride I felt so unsafe, Im telling the driver which way to and in the highway he was driving very unsafe, I tell him to go to the right he does and then goes all the way to the left in the middle of the highway to take what route he thought was best. Ive been taking Uber for a long time, but lately Im not happy with it at all. Drivers dont show. Drivers dont speak English so I cant communicate, or there take a different route
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#2188782 Review #2188782 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Have been good in the past
Cons
  • No way to contact you and take your money without warning
Preferred solution
Full refund

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Verified Reviewer New Reviewer

I cant get into my account

1.0
HOW ARE YALL FINNA ASK ME TO DO A SURVEY WHEN YOU NEVER EVEN TASLK TO ME ON THE PHONE? ( -_-)
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#2188759 Review #2188759 is a subjective opinion of poster.
Location
Lubbock, Texas

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Verified Reviewer New Reviewer

Cause im pissed

1.0
Issue on payment method if i just added 55 dollars to my acct why cant it be deducted from my uber cash
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#2188669 Review #2188669 is a subjective opinion of poster.
Product
Uber Gift Card
Pros
  • Good to use
Loss
$55
Preferred solution
let me use my uber funds to pay my outstanding balance
New Reviewer

Unauthorized charge

Monday past you guys charge my card 130$ I need my money back and your email
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#2188580 Review #2188580 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Coupon for order wasn't applied

1.8
Uber - Coupon for order wasn't applied
As above. Coupon for order wasn't applied

User's recommendation: Use DoorDash instead.

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#2188538 Review #2188538 is a subjective opinion of poster.
Loss
$20
Preferred solution
Coupon Redemption

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Verified Reviewer New Reviewer

Driver drove away with my segway

Driver dropped me off yesterday but forgot to let me pick up my segway from the back of the car and drove away
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#2188520 Review #2188520 is a subjective opinion of poster.
Cons
  • Hard to contact
Preferred solution
Deliver product or service ordered
New Reviewer

The driver was very rude 7jbp748 license plate

The lady was talking very rude supposed to have a good customer service she was very rude when she approached me

User's recommendation: The lady was talking very rude supposed to have a good customer service she was very rude when she approached me.

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#2188501 Review #2188501 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Preferred solution
Don’t let her drive bad for company
New Reviewer

They changed me $6 for no reason

They charged me $6 for no reason
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#2188459 Review #2188459 is a subjective opinion of poster.
Loss
$6
Preferred solution
Full refund

Can't get into app

When I log into the app it is telling me it sent me a 4 digit code but I no longer have the the number on my profile nomore so I can not get that code to login
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#2188422 Review #2188422 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

They charged me for something I did not authorized.

Charged for something I did not authorize , I saw in my card statement a charge about Uber pass on September 17 , I did not this transaction .
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#2188412 Review #2188412 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Driver not answering

1.0
Uber - Driver not answering
Uber - Driver not answering
Uber - Driver not answering
I scheduled my trip the night before because I waned to make sure I get to my orientation on time. The driver didnt call me to let me know there were any issues. The driver had the incorrect pick up address. He was supposed to pick up at 2025 Stockbridge Rd Denton, however according to the information on the app he was at 2500 University Avenue. I'm requesting a complete refund because of my effort.
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#2188232 Review #2188232 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund
New Reviewer

Double charged for a trip

1.0
I will need my money back since it never happened the trip
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#2188135 Review #2188135 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund