New Reviewer

I want to talk to someone

My name is Jean Joseph more than 1 years ago I want to an uber driver , l made all requirements they asked for but l can'nt get in now I need please?
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ID
#2316212 Review #2316212 is a subjective opinion of poster.
Preferred solution
I want to be a Uber driver
New Reviewer

Hello I took Uber ride yesterday 12/01/2020around 1.22pmand you charge me 2 times _$12.24with this information 4869F0847AT13.22paypal uber 402935****CA

Yuo are all these details I want money back you charge me 2 times

User's recommendation: Be careful sometimes they charge 2 times.

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ID
#2316210 Review #2316210 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

There not refunding me my money from me feeling unsafe and uncomfortable

Uber - There not refunding me my money from me feeling unsafe and uncomfortable
On Monday 11/24/2020 I got and Uber from work. But when I got the Uber it said 2 min but he took 8 mins. Then when I got in the car his pants and belt was unbuckled. And I want a refund and they still havent gave it to me but keep asking for my card information!

User's recommendation: Be really careful and have protection!

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ID
#2316199 Review #2316199 is a subjective opinion of poster.
Location
Stafford, Virginia
Product
Uber Debit Card
Pros
  • Keeps me off the bus
Cons
  • Customer support nonexistant
  • Dumbbbb yall are stupidd
New Reviewer

No help

Uber - No help
Was calling Uber to let them know that someone signed up to Uber using my email account. Couldnt talk to anyone because Im not signed up to Uber. All I want is for my email account to not be used under someone that isnt me.
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ID
#2316195 Review #2316195 is a subjective opinion of poster.
Product
Uber Account
Preferred solution
Get rid of the account under my email
New Reviewer

Incorrect charge

Uber - Incorrect charge
A fraudulent credit card charge was posted for a service on 11-13-2020 by someone else. I have not used Uber for over a year maybe two.
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ID
#2316182 Review #2316182 is a subjective opinion of poster.
Pros
  • It really does work
Cons
  • Credit card was compromised
Loss
$7
Preferred solution
Full refund
New Reviewer

Cannot get account active

Made numerous phone calls. Issue too long to put in message. Need a supervisor, please please please to please call me. I am being run around in circle by help/support. Have been working on this for 14 days, numerous phone calls, submitted documents 20+ times. Please i need someone to call me that will fix the situation and not send me another email stating phone issue has been resolved when it is not and no one will take the initiative to fix. P lease have a supervisor call me asap. I have already been working with UberEats. I need to work.?
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ID
#2316081 Review #2316081 is a subjective opinion of poster.
Product
Uber Account
Cons
  • Getting support to listen and fix account
Preferred solution
Need account straightened out. Nobody will help.
New Reviewer

Where is my ride

They cancelled my ride to the airport.. almost missed my flight

User's recommendation: Dont count on uber to get you to the airport.

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ID
#2316006 Review #2316006 is a subjective opinion of poster.
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

Complaint about drivers

Pathetic service . Drivers keep cancelling and rude to customers
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ID
#2315960 Review #2315960 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Left item in car

Left a pink coat in uber on 10/15/2020

User's recommendation: Do not trust uber.

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ID
#2315773 Review #2315773 is a subjective opinion of poster.
Location
Mesa, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Several charges made to bank

Hello, i got several charges from Ubber on my checking account which i did not authorized, and neither show on the ubber app history. Can you please help me. I have the information on the debited bank ledger as proof, and it shows them being from Ubber just like the ones i have used legitimately in the past.
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ID
#2315570 Review #2315570 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Won't refund my money

Was charged for a uber pass that I did not do and they won't give back my money.

User's recommendation: Don't use them.

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ID
#2315336 Review #2315336 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

I need over representative to send a copy of my income tax from Uber

My name Antoun chahin my phone number is 818 294 ****
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ID
#2315269 Review #2315269 is a subjective opinion of poster.

Account

Man you guys need new software. What happens when a Uber user changes his phone number but has the same email . Then trys to get a Uber after not using the systems, say for two years and doesnt know his password? I spent hours trying to go through the hoodoo. Bottom line I used Lift

User's recommendation: Don’t use uber.

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ID
#2315229 Review #2315229 is a subjective opinion of poster.
Location
Rockville, Maryland
New Reviewer

Not working

Yall suck and cant schedule my ridw

User's recommendation: Don’t use this company.

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ID
#2315203 Review #2315203 is a subjective opinion of poster.
Location
Schwenksville, Pennsylvania

Issue invoice

I called for an Uber and it took awhile for him to get there, which is not a big deal. The ap showed he was there but we did not see each other so he called me and asked where I was. I told him on Capitol and 28th he then told me that the address I put in was 28th and L. I told him I didn't put in the address that Uber automated the address. He then just said that is the address that you entered. I told him I am not sure which way L street is he then make a grunting noise and hung up on me and cancelled the ride. I was waiting outside of a hospital and had some random homeless man come up and scream at me white I was waiting which was the cherry on top of the whole experience. I was charged over $8 for a ride I did not receive, all he needed to do was drive a block up the road or give me a min to walk a block. I could not get a hold of a live person and the only option I was given was to get Uber cash. I do not want Uber cash I want my money back. I have never had such a ridiculous Uber driver in all of the times I have used the service.
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ID
#2315147 Review #2315147 is a subjective opinion of poster.
Location
Roseville, California
Service
Uber Vehicle Driver
Pros
  • Less drunk drivers
Cons
  • Deal with people that are not considerate