New Reviewer

Fraudulent activity

I have a charge on my account that I didnt authorize
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ID
#2281938 Review #2281938 is a subjective opinion of poster.
Product
Uber Debit Card
Cons
  • Poor corporate customer support
  • Bad attitude and no service
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm trying to get my account reactivated

My account was disabled because my bank disputed a charge in October. I want to get that taken care of so I can use the account again.
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ID
#2281866 Review #2281866 is a subjective opinion of poster.
Preferred solution
I want to reactivate my account
New Reviewer

For order

i order last night that guy come near to my house to deliver my food but he didnt deliver he just cancel the order

User's recommendation: dnt use *** uber eats.

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ID
#2281847 Review #2281847 is a subjective opinion of poster.
Cons
  • Customer service no contact number
  • Uber overcharge
Loss
$36
Preferred solution
Let the company propose a solution
New Reviewer

I have been charge three times...What is happening?!?!!!

I schedule a pickup - Shavon was 1st driver than my pickup was given to Danny. I receive a cancellation stating my schedule pickup a @1:30...a driver wasn't available. Please resolve this issue on your end; Thanks!
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ID
#2281761 Review #2281761 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

My bank Account was closed , so never got my money

I was partner with Uber in 2015 /2016 Last payment was due , never got Pl take care
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ID
#2281731 Review #2281731 is a subjective opinion of poster.
Location
Smyrna, Georgia
New Reviewer

Fleeing the scence of accident

Kenneth driving a Honda cr-v license 8073vd Florida backed into my truck and drove off causing damage to my parked vehicle. I'm calling the police and filling a police report.
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ID
#2281715 Review #2281715 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Unknown charges on my account

I wanted to Delete my account because you guys keep charging me for things Im not doing please contact me back 313208****
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ID
#2281675 Review #2281675 is a subjective opinion of poster.
Preferred solution
Price reduction

Subscription Refund

I was charged for the subscription that doesnt expire until November 16, 2020 that was the money I needed to get to work the rest of the weekend

User's recommendation: Make sure you cancel the subscription a couple days after you sign up if you dont want to be charged the whole fee because it is hard to contact somebody directly seems like they only have a number for the drivers to call.

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ID
#2281655 Review #2281655 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

Resolved: I want to report one of your car accident

Update by user Nov 13, 2020

Car wreck.

Original review posted by user Nov 13, 2020
One of your Uber drivers runnd in to my car so Im tryn to make a accident caim
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Resolved
ID
#2281519 Review #2281519 is a subjective opinion of poster.
Loss
$4500

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unfounded cancellation

Update by user Dec 13, 2020

They gave me a credit for the full amount

Original review posted by user Nov 13, 2020
Uber had changed the route that I set up which caused a cancellation. After sending them an email they responded within 24 hours and put the amount under Uber cash.
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ID
#2281510 Review #2281510 is a subjective opinion of poster.
Location
Methuen, Massachusetts

Cambiar mi tarjeta

Well Uber does not answer my calls or replies to my emails.

User's recommendation: Do not call Uber don't loose your time.

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ID
#2281377 Review #2281377 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Falsely charged

I downloaded the Uber app... never got a ride, and was charged $24.99.
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ID
#2281299 Review #2281299 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Less drunk drivers on the road
Cons
  • Yall took money from me
Loss
$25
Preferred solution
Full refund

Can't log in

Change phone no and something that simple has stopped my business with you

User's recommendation: Upgrade your obsolete system.

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ID
#2281124 Review #2281124 is a subjective opinion of poster.
Location
Orlando, Florida

Uber wallet refund

I added uber cash assuming it'll allow me to use gift card as pay method it does not allow me to use my cash I myself placed on the account. I'm asked to verify my Facebook which has been done. I need my money back. Not able to order uber rides.

User's recommendation: Don't hold on to other people money.

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ID
#2281092 Review #2281092 is a subjective opinion of poster.
Location
Flushing, New York

Credit card

Pointless call. Did not get to speak to a real person. I have a charge on my credit card for an Uber ride on a date and time I did not take. Wanted an explanation/credit.

User's recommendation: Use Lyft?

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1 comment
#1949378

What kind of explanation would you like? Stop being a fool and call your bank or card issuer.

It's fraud... How hard is this...

ID
#2281027 Review #2281027 is a subjective opinion of poster.
Location
Salt Lake City, Utah