Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
20.3K
TOTAL REVIEWS
840K
PAGE VIEWS
82
ISSUES RESOLVED
Uber Reviews
New Reviewer
Document issues
My vehicle insurance ran out but I have an updated vehicle insurance now. Its under my mothers name so whenever I try to upload it they reject it because its my moms name and not mine. I have a separate piece of paper from the insurance company saying my name is covered by them as well so this was an issue before too.
ID
Location
Utica, New York
Service
Uber Vehicle Driver
New Reviewer
Complaint on driver
This is not right. I need to talk to someone. No text. How can I do that?
ID
Service
Uber Vehicle Driver
Cons
- Not able to speak with somebody
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund of non used service for December
After being told i have to deal with paying for ice cold food i want a refund for the subscription i have and i want all subscriptions to end today. I will be only using grub hub at this point if i decide to get delivery again.
User's recommendation: If you expect quality food to be delivered use another service, uber is not suitable for decent food deliveries.
ID
Product
Uber Ride Pass Subscription
Cons
- Uber does not claim accountability for their failures
- Getting decent service is a crapshoot
Loss
$32
Preferred solution
Full refund
New Reviewer
Charged extra
Charged extra need to get refunded
ID
Location
Los Angeles, California
My ride never came and you guys took my money
Alternator for my ride my ride never called me I would like to have my money.
ID
Location
Marion, Ohio
New Reviewer
Cant get get a ride
I recently download uber and then I put a $50 gift card on the account but when I tried to get uber then they couldn't give me a ride
ID
Location
Greeley, Colorado
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer
My account
My background is completed and has an accurate information on it my record is clean my driver license is valid so you guys need to fix it and help me start driving again its been three weeks Ive been trying to get hold of you to fix my account
User's recommendation: Never.
ID
New Reviewer
Charged for ride that never came
I was waiting out there for kilt 10 minutes and paid $12 dollars for a ride that didnt come I am upset I better get my next free ride whenever I want cause this is ridiculous only $10 they gave me it was $12 dollars I dont appreciate the wait it was terrible I might switch to Lyft been with Uber for years now yall should know better have a blessed day
ID
Loss
$20
Preferred solution
Full refund
New Reviewer
My credit card doesn't work
I use this debit card for uber eats all of the time, now it won't work.
ID
Preferred solution
Credit card won't go through
Driver driving reckless and aggressive
very rude wreckless driver harassed and threatned myself and family while loading Thanksgiving Day items and my son into my vehicle. The driver cursed at my family for moving cars so it would be easier on me to move food and my newborn into the car in a closer spot
User's recommendation: do not ride Uber.
ID
Location
Clifton, New Jersey
Charging me for a ride canceled when the driver didn’t text or call me when arrive to my place
I was waiting inside the house to my ride arrive only get text messages letting me know that Uber was close but never get any text or call minutes later I get a message saying trip was canceled and I get charge for a service that I never get ... very disappointed with Uber driver and I feel that was a ripoff!!!! Hopefully I can get my money back and get a warning to the driver for not text or call the client .
ID
Location
Newport, Rhode Island
New Reviewer
Cancel credit card
I would like to take off a credit card going forward. It may be under my ex wifes account and I cant access it. Please dont utilized credit card #440066****564604. Any questions. Please contact me @ 516-429-**** or iraexelbert@***.com Thanks
ID
Preferred solution
Please see note
Complaining
They are USELESS!!! Last week I rode and left my iPhone in the car! Several hours passed before I realized it but I didn't have a phone. Tried to log in my account and of course they want to send a code to a phone I don't have. Tried to find a customer support # no...
View full review
ID
Service
Uber Customer Care
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer
Because I was wrongfully charged
Just you guys cheating people
ID
Location
Staten Island, New York
Loss
$17
Preferred solution
Full refund
You had a driver steal from me
I was riding in his car he legit has people riding in his trunk who reach through holes cut out and stole money and debit cards I asked him to pull over I went to pull his seats down and he took off what do I do
User's recommendation: Don't ride.
ID
Location
Fremont, California
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