Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
New Reviewer
Can't change payment method I need help ASAP
I please need to speak to someone I need help Ive. Tried every single way and Ive got no help from anyone its been a horrible customer service
ID
Location
San Francisco, California
New Reviewer
Ride Cancelled
My driver never showed up to my location &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; my ride was canceled.
ID
Location
Milpitas, California
Loss
$12
Preferred solution
Full refund
New Reviewer
My uber driver account as been hacked
I got a call from Uber which a ride about corona-19 and asked me to access my account something about a bound and now I cant get into my account
ID
Preferred solution
Contact me
New Reviewer
The price you charge
In reference to the price that I was charge when I went on the app was not the same price you charge me
ID
Preferred solution
Price reduction
New Reviewer
I was charged more than the fee
I was charged more . Waiting for thirty minutes one driver canceled the other one seems like got lost I had to cancel and order again Again the third time I was charged more I need a refund
ID
Service
Uber Vehicle Driver
Pros
- Good hard working drivers
Cons
- Drivers cancelling trip
- Charged for a toll because the driver got lost
Preferred solution
Price reduction
New Reviewer
Double charged for a trip
I am disputing this charge. Taken same trip 3 days in a row at $20-30 ... and this was $50. No traffic no high demand. No holiday. Rude driver.
ID
Pros
- No customer service
Cons
- Horrible customer service
Preferred solution
Full refund
New Reviewer
They will not deliver my order
Store oven broke- driver was called. Order was canceled - uber app will not let me cancel orderstay awa
ID
Location
Miami, Florida
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Verified Reviewer New ReviewerIssue with Uber gift card
I bought a uber card from a store and i tell me to update my payment it want go thru can u reach back to me at 803 601 ****
ID
Location
Wichita, Kansas
New Reviewer
Accidentally left cellphone in Uber vehicle
My son Uber and forgot his phone Hes unable to login to his Uber account due to sending a code to his phone which he doesnt have. Please advise His phone is traveling all over town
ID
Location
West Chicago, Illinois
New Reviewer
Payment
I have my payment for pay out not able to cash it out at this time due to my background check. How could I get paid
ID
Preferred solution
Payout balance
New Reviewer
App issues
Can't get anyone to assist you. It says use the menu on the app..Well ..if you can't get completely signed in then what do you do. Need a direct contact number for 24/7 Support
ID
Lost phone in car
I left My phone in the car and called and they never responded
User's recommendation: They suck at helping when you have a lost item.
1 comment
ID
Location
Las Vegas, Nevada
New Reviewer
Grow Season for our way to drive.
I was trying to Uber a ride, and they made me late to the Dr.
ID
Product
Uber Account
Pros
- Formula
Cons
- Formula b
Loss
$15
Preferred solution
Dynasty
Told to contact customer service
My account is on hold and I'm trying to figure out if I may or may not have gotten the job. I have already gotten my background check back and looked it over. Please help if possible, thank u and have a great day, Sincerely, Felicia
ID
Location
Oxford, Alabama
New Reviewer
My mom got charged 65 dollars for a ride she didn't take.
My mom was looking to find a ride for tomorrow morning due to work and we don't have a car. She used Uber for the first time and it said they charged her 9 dollars immediately when she didn't finish typing in what she needed. Then it said it booked her a ride for 60 dollars and a driver drove her to Merced. The fact that we can't contact this god-forsaken company by phone and nobody answers calls is really idiotic.
User's recommendation: Don't take Uber. They seem like a money hungry scamming company.
ID
Cons
- Rather take your money and not give you a ride
- Scam
Loss
$75
Preferred solution
Full refund
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Uber
It's not their job to "help" idiots retrieve stuff they've left in another person's car. Listen, to help you, a driver has to stop earning money and come back from wherever they are to remedy your stupidity.
Why would anyone want to do that for a fool? Tell us, how does someone leave anything of value in another person's car? Please stop being stupid and remember the terms of service YOU agreed to. They say there's no guarantee you'll get your junk back.
OK...Say it...
Losers love this one. "You must work for (insert company I'm mad at)."