New Reviewer

Your customer isn't happy call ASAP

I want to speak with a human
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ID
#2325067 Review #2325067 is a subjective opinion of poster.
Preferred solution
To speak with a human

My complaint was resolved. I am pleased with the resolution and the timely way it was resolved.

I was charged a fee called distance fee, which I was not aware of, nor was I told anything about it.

User's recommendation: Check your invoices for any suspicious charges. Do not tip before checking invoice.

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ID
#2324921 Review #2324921 is a subjective opinion of poster.
Location
Lynbrook, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

For a charge on my account i didnt authorize

They took money off my bank card that they wouldn't except and then they they take 40$ almost im pissed and can't talk to a life person
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ID
#2324852 Review #2324852 is a subjective opinion of poster.
Loss
$39
Preferred solution
Full refund
New Reviewer

Can't get in my old account

Uber - Can't get in my old account
Uber - Can't get in my old account
Still unable to get Into my old account
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ID
#2324768 Review #2324768 is a subjective opinion of poster.
Location
The Bronx, New York

Driver cancelations and refunds

I called myself an Uber couple days back and he cancelled right down the street from my place. not only that but this driver had the nerve to charge me somehow for them cancelling on me. I know its only 5 bucks but the fact that they can do that is crazy. I had to reorder and wait again to go to where i needed. Thanks for responding. P.s. i love that yall call this the pissed consumer. Very funny. Wally
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ID
#2324762 Review #2324762 is a subjective opinion of poster.
Location
Boise, Idaho
New Reviewer

My account got hacked

My account got hacked who ever did it change my email and password and I can't sigh in it, i worked hard this weekend and hope I get my payment i hate that this happened too me in this pandemic I will get lawyers involve FBI so this won't happen again or to anyone else

User's recommendation: It suck because I have to wait until Monday to call back.

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ID
#2324070 Review #2324070 is a subjective opinion of poster.
Product
Uber Mobile Application
Loss
$287
Preferred solution
Full refund
New Reviewer

Contact me

I need someone to contact me ASAP. Please call my number 614-680-**** and before you call me email me the number youll be calling from. Thank you
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ID
#2324040 Review #2324040 is a subjective opinion of poster.
Loss
$256
Preferred solution
Full refund

Some issues

I want to reset my password for Uber for this email salehalmasmari534@***.com.Can you reset it to this email for Uber.
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ID
#2324000 Review #2324000 is a subjective opinion of poster.
Location
Roseville, Michigan

Charges

I still haven't got my refund I'll never do business with you guys again by far the worst
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ID
#2323830 Review #2323830 is a subjective opinion of poster.
Location
Killeen, Texas
New Reviewer

Dispute transaction

I accidentally paid for the Uber pass , which I didnt mean to get. Ill like to have it disputed back so I can get my funds back.
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ID
#2323794 Review #2323794 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

Unauthorized transactions

Unauthorized transactions have appeared on my account from uber
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ID
#2323734 Review #2323734 is a subjective opinion of poster.
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

Can't start delivering

I have been accepting to start delivering, but when I press the GO button on the drive app, nothing happens
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ID
#2323686 Review #2323686 is a subjective opinion of poster.
Location
Charleston, South Carolina

Hacked

No one from your team helped me. They kept giving me the runaround. one person told me to email from a different email address so I did. They told me to send them a screen shot of my phone number and I did. I kept explaining repeatedly that someone attempted to ***...
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ID
#2323604 Review #2323604 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Uber charge me 24.99 i don't know why every time I ride Uber Extra money

Every time I ride Uber they extra money $24.99
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ID
#2323588 Review #2323588 is a subjective opinion of poster.
Location
Houston, Texas

I was charge a cancel fee when I never cancel

The app was having trouble the whole day finding a driver for me then it found one said 5 mins away the app went blank and then ride said was cancel and then I was charge 5.50 that I didnt get back
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ID
#2323424 Review #2323424 is a subjective opinion of poster.
Location
Garner, North Carolina