Uber
Reviews and Complaints
Uber gave wrong pickup address to the driver
Lost item in uber
I'm about to be done using your service because you are doing bait and switch ad tactics
I was supposed to be in a queue to receive a call from a supervisor at the Philippine call center, it’s been about 2 hours no call. I texted with Uber to no avail!
Couldn’t get past the 1st step of sending complaint and they wanted me to pay them $5 to just ask a question! WTH?
- Will not let me use 50 percent off coupon it offered me
Preferred solution: Price reduction
User's recommendation: The Uber call center is in the Philippines, no one can help you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChanged with out reason
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Overcharged 43$
Preferred solution: Full refund
User's recommendation: Call any other taxi, it will cost less.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFunds was deducted from my account without taking uber
Preferred solution: Full refund
Complaint on driver and safety concerns
Preferred solution: Banned from property for safety concerns of students, staff, parents.
I didnt get my refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get a response for my messed up orders
- Are horrible
Preferred solution: Full refund
User's recommendation: DO NOT USE UBER FOR DELIVERY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service
I left my phone in the Uber I was riding in to the airport. When I realized I didn't have my phone, I borrowed a security guard's phone to try and call customer service, but we couldn't locate a number.
When I was finally able to speak to someone, they said there is no customer service and the only way I could get ahold of someone would be through the app or website. I didn't have my phone!!! I asked if I could speak to a supervisor or manager and the person hung up on me. I was able to get my phone because the guard told me to call my phone.
Luckily the driver, Reginald, picked up and brought my phone to me at the airport. He was great!
Preferred solution: Apology
User's recommendation: Find a number for customer service if you can and have it written down in case this happens to you.
Need my Uber service reinstated
Over charging
Preferred solution: Full refund
Need to check on a trip and how they charge me
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver didn’t end my ride at drop off
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccident and overcharge
Preferred solution: Helpful accident victim
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