Uber
Reviews and Complaints
Unprofessional
I ordered Uber. Immediately as soon as the driver excepted the ride he called me on my phone and asked me where we were going to be going and how far it was.
I told him that he was picking up my wife at my house and then running a couple miles down the street to pick up my kids at school and then run them all back to my home. The driver at that time proceeded to tell me that he didnt think that this was going to be a good ride for him and that he said I should cancel it. I said back to him why did you except the ride if you are the sun want me to cancel it. And then him and I went back-and-forth for about 10 minutes about who is going to cancel it and I refused to cancel it because I did not want to pay for it.
This whole time this Uber driver has me waiting in my children waiting at school and hes honestly as Im looking at the map not even heading in my direction. He literally kept me hung up for like 30 minutes and now I am going to be super late getting my children at school which is a huge problem and this driverObviously did not care.
This gentleman was extremely rude and very unprofessional all the while trying to cheat the system by calling me and saying where my ride was going. This is not a good look for Uber and I would consider having this guy on my team thank you
- Last con is that i felt i was intentionally coned
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCharged to much for my trip
Preferred solution: Full refund
Driver misbehaved
- No one has reached back out to me to resolve my driving issue
Preferred solution: Apology
Refund!!
- Had no issue til now
- Awful customer support
Preferred solution: Full refund
Pissed off can't book ah ride
I'm late for work because of your app want to my money in my wallet this is very devastating and depresseing I'm always going through something with your company I spend good money on Uber $250 every 2 weeks my car is wrecked I can't even depend Uber I spend good money this is bad bad . Know I have money on my account.and I missed work today no ride because your system is not working right now I need to get to Walmart to feed my daughter but I can't book ah ride because of your system this is sooo no right I'm going to start using Lyft I can't take this you guys has took money I didn't use before gotten me missing work now I can't get to the store I put my hard earned money to put on ah Uber card just so me and my daughter will be able to get around safe I'm in ah new neighborhood omg I'm so pissed I should get free rides for the next month unlock my money so I can get to Walmart to get my house hold some groceries
- Convince
- App says credit card payment not available
Preferred solution: Let the company propose a solution
User's recommendation: Use Lyft less problem
Missing items of orders and I am with little kids and also want to edit tip he doesn't deserve 20%
No one responded yet
- There are no pros
- Can deliver when u unable to drive
- Cold food and too dry
- Missing items
- No contact
Preferred solution: Full refund
User's recommendation: Pick up order yourself or only order directly from restaurants that do own delivery
Worst ever experience in uber
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bengaluru, KarnatakaFinalze payment
Preferred solution: Remove the cancelled change witch is already paid
Uber eats
User's recommendation: My recommendation would be to check your order in front of the driver so he/she will be your witness because the uber eats company will say you lied to get your money back
I cannot login to my account and it is not giving me any help via the app
User's recommendation: GET A PHONE NUMBER FOR RIDERS
Tries to schedule a ride, it said err and yall charges me for it. Why??
Preferred solution: Full refund
Disapproval
User's recommendation: If you can take out all credit cards in the past usage because they will jack you up and I'll be hard to get your money back
Charged more for a 6 minute trip
User's recommendation: Check before you leave your ride after your trip.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBecause i was charged 2 time which is extra of $50.422
Preferred solution: Full refund
User's recommendation: Pls check before charging . I need the money back
Because my account is blocked
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"why did you except the ride " While you're at that school, learn the difference between ACCEPT and EXCEPT. Drivers can't see where you're going until they ACCEPT a ride.
Rides such as yours are a waste of time and of little value to drivers trying to make money.
Drivers want to make as much money as possible for the wear and tear they put on the car. You should expect this to continue.