Uber
Reviews and Complaints
Cancelation
Preferred solution: Full refund
Complaint on driver
- It comes quickly
- Customer support for any issue is very bad
Preferred solution: Full refund
Trying to see why I can not get a uber
- Hard to reach or talk to someone
Preferred solution: I like tobe able to request service .
Food ordered at my Restaurant but not picked up
My name is Chad Brady with Brady's Steaks and Seafood 3801 Magnolia ST, Pascagoula MS. One of your drivers by the name of Jenna placed and order at my Restaurant at 3:08p.m.
today. When she came to pick up, she stated that her uber card was declined so she was going to have another person come pick up the order. After over two hours another uber driver called to place the order. I stated that the first order was placed over two hours ago and the order was never picked up.
I told her she was welcome to come pick up this order, but she said no never mind and hung up. The fact that a $35.00 order was placed that I will lose money on and the fact that the second driver hung up on me is very unprofessional!
I'm very unclear on how your service works or what standards you hold your employees too but from what i have experienced I am very disappointed. I don't feel like I should have to pay for an issue with her Uber card.
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Verified Reviewer | Lafayette, IndianaAbout my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmonton, AlbertaMy fair was only 40 dollers but it charged me 46 dollers and is hold 46 dollers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kolkata, West BengalCan you call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Delhi, National Capital Territory Of DelhiI was Charged ₹357 for no reason
Preferred solution: Full refund
Could not get thru
Fraudulent account
Canceled trip
Preferred solution: Apology
Extra charge on my card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Parma, New YorkBad charges
- No reliable customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandMissing receipt
Preferred solution: the receipt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indianapolis, IndianaCharged twice
- Need to talk to uber support
- Can not get help
Preferred solution: Full refund
User's recommendation: Pay attention they will over charge
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